Operations Manager – Emergency Management and Response
Michael Baker International
Healthcare Administrative Assistant
Vatica Health
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $45,000 - $60,000 per year
Job Level
Mid-LevelSenior
About the role
- Visit provider offices to assist with Medical Record transfers
- Work with the Clinical Consultants to identify practice workflows and areas of opportunity
- Coordinate with practices to run reports out of the Electronic Medical Record (EMR)
- Organize and reconcile patient lists and maintain practice rosters
- Work with Operations and Payer to verify patient eligibility
- Coordinate and maintain scheduling templates for all practices
- Track and maintain a list of patients who need to be rescheduled and coordinate new appointments
- Create shells of visits in the application and maintain the rosters within each site (schedule reconciliation)
- Collaborate with Clinical Consultants, Schedulers, Operations, and provider clients to optimize workflows and drive practice penetration rates
Requirements
- Provider office administrative/Medical Assistant experience
- Proficiency in Microsoft Office products with specific experience using MS Excel
- Excellent communication skills (verbal and written)
- Excellent customer service and problem-solving skills
- Excellent organizational skills with the ability to multi-task
- Must be willing to travel to Provider offices up to 5 days per week
- Action Oriented: taking on new opportunities and tough challenges with urgency and energy
- Collaborates: identifies and builds partnerships to meet shared goals
- Communicates Effectively: exchanges ideas clearly and leverages emotional intelligence
- Nimble Learning: seeks knowledge and experiments with new solutions
- Situational Adaptability & Flexibility: adapts approach in real time
- Customer Focus: builds strong customer relationships and prioritizes customer-centric solutions
