Vatica Health

Sales

• Achievement of national territory sales objectives, revenues and own and hit/exceed annual sales targets within assigned territory and accounts
• Develop and execute territory business plan and sales strategies that align with the enterprise regional and national strategy
• Build and maintain key customer relationships within target accounts
• Maintain high level of product and market knowledge
• Participate in cross functional teams that support all customer facing roles within the assigned geographic region
• Proactively identify the Total Addressable Market and follow through on those identified targets with aggressive hunting and substantive execution plans.
• Meet all assigned targets and goals set by management
• Broker and negotiate complex contracts in large national and regional provider sales targets
• Drive direct client sales focused on net new logos as an expert prospector, routinely establishing contacts, gaining referrals, and booking appointments with target accounts
• Sell to senior leaders and C-level executives at national and regional provider entities
• Manage and prepare sales support for key prospect meetings (both onsite and virtual)
• Full accountability for pursuing and completing RFI/RFPs
• Contract review and management (MSA, SOW, SLAs)
• Provide meeting and trade show support as required, including scheduling required executive meetings at and attend key industry trade events (e.g. AHIP, RISE, Risk Adjustment Summits, Blues Summit)
• Deep commitment to CRM being the source of truth.

Vice President – Provider Sales

Full-stack Engineer

• Design and build robust, modular software components that can scale and evolve.
• Work on APIs, services, and UI layers — typically in Node.js, Express, React, and MongoDB — while being open to exploring other technologies as needed.
• Implement integrations between systems using REST, HL7v2, FHIR, and proprietary protocols.
• Develop features from specifications, not trial and error — write code that is resilient, not reactive.
• Write clean, reusable, and cohesive code that others can easily extend.
• Debug, analyze, and optimize system performance and data flow.
• Collaborate with product, QA, and other developers to deliver high-quality releases.
• Contribute ideas to improve architecture, workflow automation, and development practices.

Software Development Engineer III

• Lead technical design discussions and translate specifications into reliable implementations.
• Review and mentor developers on writing maintainable, low-coupled, reusable modules.
• Design integrations across heterogeneous systems (e.g., Java to Node.js bridges, FHIR/HL7 data pipelines).
• Improve code quality, structure, and consistency across services.
• Build internal tools, SDKs, or shared libraries that promote reusability and standardization.
• Own system-level performance, scalability, and resilience.
• Collaborate with PMs, QA, and architects to shape deliverables and timelines.
• Identify risks, propose architectural improvements, and simplify complex systems.
• Help nurture a learning culture — reviewing code, organizing discussions, and documenting patterns.

Senior Software Development Engineer

Implementation Specialist

• Build and maintain strong relationships with customers and key stakeholders as the primary point of contact during onboarding.
• Act as a trusted advisor, understanding each customer’s business goals and ensuring all activities align with their success.
• Serve as an internal advocate for customer needs and feedback, promoting a customer-centric culture across the organization.
• Develop and execute tailored onboarding and implementation plans that align with customer objectives.
• Oversee setup, configuration, and training to ensure a seamless and timely go-live experience.
• Continuously refine onboarding processes and apply best practices to enhance efficiency and effectiveness.
• Deliver engaging training sessions, webinars, and resources to ensure customers effectively adopt and utilize the platform.
• Maintain up-to-date educational materials and documentation to support self-service learning.
• Monitor customer adoption, satisfaction, and progress toward key milestones.
• Identify risks or obstacles to success and implement proactive strategies to drive retention and mitigate churn.
• Partner with sales, product, and support teams to provide a cohesive, consistent customer experience.
• Track and report on onboarding KPIs, using data-driven insights to identify trends and opportunities for improvement.

Enterprise Implementation Manager

Vice President

• Define and lead the company’s financial planning framework and performance management model.
• Partner with the CEO and CFO on long-range planning, capital allocation, and strategic investments.
• Drive scenario planning, business modeling, and risk management across the enterprise.
• Oversee consolidated financial results, ensuring clarity and transparency in business performance.
• Build a performance-driven culture through metrics, analytics, and disciplined forecasting.
• Lead business reviews with the executive team and board, synthesizing insights into strategic recommendations.
• Serve as a senior advisor to business unit and functional leaders on growth, profitability, and efficiency.
• Influence major business decisions, including pricing, portfolio strategy, and M&A evaluation.
• Integrate financial planning with operational and human capital strategies.
• Lead, mentor, and scale a high-performing FP&A and performance management organization.
• Champion the adoption of advanced analytics and planning technologies.
• Build alignment between Finance, Operations, and Strategy functions to drive enterprise results.

SVP – Business Planning, Performance Management

Director

• Lead the annual budgeting process and develop financial forecasts.
• Collaborate with department heads to consolidate and refine budget inputs.
• Monitor variances and provide actionable insights on performance versus plan.
• Analyze business trends, financial results, and key performance indicators (KPIs).
• Prepare monthly and quarterly financial reports and executive presentations.
• Conduct scenario modeling, ROI analysis, and profitability assessments.
• Partner with leadership to evaluate business initiatives, investments, and cost-saving opportunities.
• Provide financial modeling and decision support for strategic projects.
• Contribute to long-term business and financial strategy development.
• Develop dashboards and visualizations for financial and operational performance.
• Ensure accuracy, timeliness, and consistency of financial data.
• Support board reporting and investor communications as needed.
• Identify opportunities to streamline financial processes and improve accuracy.
• Implement best practices in planning, reporting, and data management.
• Support system implementations or upgrades related to finance tools.

Business Planning & Performance Management Director

Manager

• Collaborate with C-Suite leadership, doctors, staff and key external stakeholders to maintain and cultivate relationships.
• Develop strategic, comprehensive, provider-specific plans to advance risk adjustment and quality performance, participation and provider satisfaction.
• Proactive identification of performance improvement opportunities through analysis and discussion with subject matter experts; influence provider behavior to achieve key performance metrics.
• Develop effective improvement plans for practices that are not meeting performance goals.
• Improve the rate of active participation among all contracted practices, at the individual provider level.
• Contribute to the achievement of 99%+ provider retention year-over-year.
• Follow standard protocols and leverage Job Aids, workflows, and other tools to ensure providers’ questions and concerns are addressed in a timely manner.
• Contribute to the achievement of 99%+ provider e-signature on Vatica encounters within client specific Lock parameters.
• Leverage technology, and best practices, to deliver provider-centric service.
• Receive, assess, and research all questions, concerns and complaints received from contracted practices. Work cross functionally to research concerns and complaints and achieve “win-win” results for practices, clients and Vatica.
• Immediately seek assistance and guidance from leadership, or other supervisory staff, to resolve escalated and complex provider service issues and complaints.
• Fully document all interactions, and communications, with practices in Salesforce (and other tools, as appropriate).
• Drive incremental improvements in provider satisfaction scores (measured by NPS or other methods) year-over-year, in accordance with corporate OKRs.
• Support interdepartmental projects.
• Contributes to, and executes, all responsibilities assigned to this role.

Provider Engagement Manager

Administrative Assistant

• Visit provider offices to assist with Medical Record transfers
• Work with the Clinical Consultants to identify practice workflows and areas of opportunity
• Coordinate with practices to run reports out of the Electronic Medical Record (EMR)
• Organize and reconcile patient lists and maintain practice rosters
• Work with Operations and Payer to verify patient eligibility
• Coordinate and maintain scheduling templates for all practices
• Track and maintain a list of patients who need to be rescheduled and coordinate new appointments
• Create shells of visits in the application and maintain the rosters within each site (schedule reconciliation)
• Collaborate with Clinical Consultants, Schedulers, Operations, and provider clients to optimize workflows and drive practice penetration rates