Customer Support Specialist
F.A. Davis
Assistant Business Manager
Acosta
full-time
Posted on:
Origin: • 🇺🇸 United States • Iowa
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Customer Forms – Contract generation via customer portals, Acosta Sprint, Acosta Relay and Excel
- Client Financial Tools – Creating customer events and maintenance as required
- Trade Reconciliation – Responding to claims alerts and maintaining fund balances within client metrics
- Order Alerts – Verifying accurate pricing and promotions on customer orders
- Data Support – Submissions of price changes, item setup requests and customer-facing information in customer portals
- Support the Business Manager and clients on necessary job functions
- Collaborate with cross-functional teams to strengthen and modernize services and capabilities
- Support promotional planning and execution process
- Demonstrate strong time management, communication and problem-solving skills
Requirements
- High School diploma or equivalent required
- 3 – 5 years prior experience with data entry (preferably with a food broker) or college graduate
- Prior experience utilizing MS Word, Excel and e-mail programs
- Strong communication skills internally and externally
- Motivated self-starter and problem solver
- Efficient and effective use of Microsoft Office
- Must be able to represent the company in a professional manner
- Detail oriented
- Adhere to assigned deadlines
- Physical requirements: Seeing; Listening
