Review complex claims, patient records and hospital and physician billing practices to identify discrepancies or errors in Medicare payments
Retrieve and properly identify documents from Revenue Cycle Management (RCM) system and update tracking and billing systems
Perform internal and external data, files, or medical chart reviews to ensure codes billed are supported and comply with CMS guidelines and medical policies
Complete, review, and research deficiencies and consult with physicians/clinicians and staff on documentation and regulatory issues
Develop and manage relationships with colleagues and report anomalies and trends to Supervisor
Conduct special projects, reconcile and review medical necessity, and prepare spreadsheets and summary reports
Prepare complex claims reimbursement submissions in managed care environment and assess risk of denial, audit, or retraction
Advocate and support clinic administration on reimbursement and managed care, maintain relationships with customers and insurance organizations
Provide training to field staff on reimbursement issues and process complex claims accurately
Requirements
Minimum High school education or equivalent
4 years of related experience in payor policies including reimbursement, medical policy and payor appeal requirements
Preferred: Bachelor’s degree
Preferred: Licensed Medicare auditor or Certified Medical Audit Specialist
Attention to detail with ability to quickly identify trends
Strong communication and interpersonal skills
Working knowledge of Medicare audit, appeals, reimbursement, Local Coverage Determinations (LCDs), and policy articles
Working knowledge of medical terminology
Self-starter; proactive problem resolution
Ability to multi-task and meet deadlines
Working knowledge of MS Office suite programs
Working knowledge of Electronic Health Records (EHR) such as OPS and NextGen
Demonstrated ability to pull data and migrate into online records management systems such as OnBase
Demonstrated high ethical standards regarding confidential patient and billing information
Must be able to work remotely in the United States (Telecommute (U.S.))