Vanderbilt University Medical Center

Manager

• Serve as HR resource: develop strategies, interpret and communicate policies, respond to employee inquiries, and advise line managers.
• HCM Specialist duties: maintain SkyVU, assist self-service transactions, review biweekly timecards, and process faculty transactions in Oracle.
• Oversee appointments/re-appointments for postdocs, research trainees, interns, and student observers; coordinate onboarding and ensure compliance for placement of minors.
• Manage staff recruitment and hiring coordination with Central HR; facilitate undergraduate student hires and onboarding.
• Visa administration: submit and manage H-1B, J-1, TN-1, E-3, and permanent residency cases and coordinate with immigration partners.
• Perform other duties and projects as assigned; report to Associate Director of the School of Medicine Basic Sciences.

Administrative Manager

Administration

• The ITSM Administrator at Vanderbilt University is pivotal in managing and optimizing the IT service management (ITSM) processes with a substantial degree of autonomy
• This role handles complex incidents and requests, develops tailored reports and dashboards, and leads the implementation of ITIL best practices across the university's IT landscape
• Focus on enhancing service delivery; collaborates with various IT teams, leads small-scale projects, and ensures compliance with established SLAs
• Mentors junior team members and trains end-users
• Incident and Request Management: manage complex incidents and service requests, ensuring swift resolution while maintaining high standards of customer service
• Analyze incident trends to identify recurring issues and implement preventive measures
• Develop, customize, and maintain reports and dashboards to monitor service performance, identify areas for improvement, and support decision-making
• Use data analytics to drive insights for service optimization and incident resolution
• Actively contribute to the implementation and adherence to ITIL best practices within the university's ITSM framework
• Facilitate continuous improvement initiatives to enhance service delivery, efficiency, and user satisfaction
• Lead small projects related to ITSM enhancements, managing timelines, resources, and deliverables effectively
• Collaborate with cross-functional IT teams to ensure alignment on service management processes and initiatives
• Provide mentorship and guidance to junior team members, fostering their professional growth and enhancing team capabilities
• Develop and deliver training sessions for end-users, improving their understanding of IT services and processes
• On-call Responsibilities: The position includes rotating on-call duties for after-hours incident response and requests
• Supervisory Relationships: This position does not have supervisory responsibility. This position reports administratively and functionally to the Support Services Director

ITSM Administrator

Marketing

• Dialogue Vanderbilt is a university-wide initiative dedicated to advancing civil discourse, pluralism, and open dialogue on campus and beyond.
• The Marketing Manager will play a central role in building the brand, visibility, and community engagement for Dialogue Vanderbilt.
• The ideal candidate is a creative, hands-on marketer who thrives in collaborative settings, has strong attention to detail, and is excited about building community through storytelling and experiences.
• Marketing Communications: Manage and execute marketing communications for Dialogue Vanderbilt, including annual and seasonal marketing calendar and messaging, newsletters, event campaigns, social media, presentations, and other collateral.
• Event Promotion & Marketing: Lead promotion and communications for events and programs, ensuring broad awareness and strong engagement.
• Community Management: Manage and grow the Dialogue Vanderbilt community through CRM systems, email marketing platforms, and digital engagement tools; segment and track audiences to drive participation and retention.
• Student Partnership: Collaborate with students on marketing needs and help amplify their voices and initiatives.
• Analytics & Reporting: Monitor, analyze, and report on marketing performance using CRM analytics, Google Analytics, and social dashboards; use insights to refine strategies.
• Cross-Campus Collaboration: Partner with Vanderbilt’s central Marcom team and school-based marketing teams to align strategy, leverage resources, and expand reach.

Marketing Manager

Recruitment

• Support and manage recruiting processes within Oracle HCM, including requisition creation, candidate tracking, reporting, and system troubleshooting to ensure data integrity and process accuracy.
• Drive consistency and adoption of best practices across talent acquisition teams to support account stabilization, optimization, and performance.
• Analyze hiring data and operational metrics to identify trends, uncover inefficiencies, and provide actionable recommendations to improve recruitment outcomes.
• Track and report key recruiting metrics (e.g., time-to-fill, SLA compliance, recruiter productivity) to ensure performance targets are met.
• Manage and continuously improve recruitment processes and supporting technology to ensure a seamless and effective candidate and client experience.
• Identify and resolve operational challenges impacting recruiting delivery through root cause analysis and action planning.
• Lead change management initiatives to ensure successful adoption of new talent acquisition tools, workflows, and processes.
• Coordinate cross-functional projects and initiatives to improve the candidate, recruiter, and client journey.
• Communicate progress, risks, and key updates to stakeholders to maintain alignment and accountability.
• Provide ongoing training to support team performance, compliance, and service delivery excellence.
• Promote a culture of continuous improvement by driving the adoption of operational excellence strategies and supporting knowledge-sharing across the team.
• Other duties as assigned.

Talent Acquisition Operations Partner

• The compensation team provides internal compensation and classification consulting, job analysis, pay data collection and evaluation, pay structures, organizational structures, job classifications, market competitiveness and compliance.
• Oversee the development, implementation, and administration of new and revised compensation programs.
• Monitor the effectiveness of existing compensation practices and recommend changes consistent with trends and university objectives.
• Manage salary survey participation and recommend actions to ensure market competitiveness.
• Monitor federal, state, and local compensation laws and regulations to ensure compliance.
• Review and analyze position descriptions for level and classification, market relevance, and internal equity.
• Provide analysis for pay decisions and job evaluations and deliver timely, customer-focused deliverables.
• Prepare materials, analyze data, interpret results, and maintain documentation for audit purposes.
• Provide guidance and interpretation of compensation procedures and policies, including developing offers and addressing inquiries.
• Review and monitor compensation resources and projects and implement improvements as necessary.
• Manage special projects such as designing career architecture, job codes, salary structures, and partnering with IT for system integrations.
• Produce research-driven data on executive compensation and assist in designing executive compensation and incentive strategies.
• Build and maintain strong working relationships with departmental stakeholders and centralized HR team members.

Administrative Manager

ITSM Administrator

Marketing Manager

Talent Acquisition Operations Partner

Compensation Manager