VALD

Customer Success Manager

• Manage client onboarding, ensuring clients are fully supported to implement VALD systems successfully.
• Build strong relationships with clients through online methods and occasionally face-to-face.
• Identify client support needs and opportunities for growth.
• Online client presentations using Microsoft Teams.
• Regular activity tracking and reporting, using SaaS applications – HubSpot, Microsoft Suite, Email.
• Manage multiple assignments and support requests simultaneously while working independently or with other team members.

Client Success Manager

Business Development Rep

• Attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings.
• Set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
• Leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.

Business Development Manager

• Attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings.
• Set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
• Leverage industry expertise and product knowledge to demonstrate how clients can get the most out of VALD's systems.

• Attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings.
• Set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
• Leverage industry expertise and product knowledge to demonstrate how clients can get the most out of VALD's systems to provide value to their business.

Graphics Designer

• Develop graphic design projects from concept to completion.
• Execute graphic design projects from concept through to finished assets, with guidance from senior designers when needed.
• Work closely with marketing, product and sales teams to turn messaging and ideas into engaging visual content.
• Design for web and digital channels (landing pages, web banners, social posts, email campaigns) as well as long-format documents such as white papers, presentations and reports.
• Create and refine visual assets for print, digital advertising and internal communications.
• Edit, update and adapt existing design files while maintaining brand consistency.
• Share ideas and contribute to team discussions on design direction and creative solutions.
• Stay aware of current design trends, tools and best practices to support efficient, high-quality outputs.
• Present design concepts clearly and respond constructively to feedback.

Graphic Designer

• Serve as the front line Business Development Manager for VALD in Quebec City.
• Attend conferences and perform product demonstrations in-person and via teleconference in clinical, performance, and tactical settings.
• Set up and oversee product trials and nurture new leads to identify new opportunities.
• Use an education-based sales approach and maintain intimate knowledge of VALD systems to demonstrate client value.
• Leverage industry expertise to communicate product and industry knowledge and persuade clients.
• Manage and nurture distributor relationships and pursue sales targets.
• Travel for client meetings and represent VALD at industry events.

• Attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings.
• Set up and oversee product trials and nurture new leads.
• Identify and pursue new business opportunities for VALD and nurture distributor relationships.
• Use an education-based approach to sales and maintain intimate knowledge of VALD systems.
• Leverage industry expertise and product knowledge to demonstrate client value from VALD technology.
• Represent VALD at industry conferences and events and travel for client meetings.
• Report on sales pipeline and work towards meeting sales targets.