Utility Warehouse

Full-stack Engineer

• In this role, you will be integral to UW's growth engine.
• Owning the technical decisions that turn complex multi-service journeys into seamless experiences for Customers and Partners.
• Build seamless, performant experiences across both web (React/TypeScript) and mobile (React Native), ensuring a consistent feel whether a Customer is on the app or portal.
• Work across Customer-facing journeys and internal Partner tools, owning the end-to-end frontend experience for acquisition and cross-sell flows.
• Lead the development and modernisation of reusable React and React Native components, raising the bar for consistency and quality across the Lifecycle squad.
• Partner closely with designers and backend engineers to translate complex UX requirements into polished, production-ready interfaces.
• Integrate with GraphQL APIs to surface the right data at the right point in the customer journey, working closely with backend teams to shape the contract.

Senior Software Engineer – Lifecycle Customer

• Build and integrate backend APIs in Go that power Customer acquisition and cross-sell journeys, working closely with frontend engineers, product managers, and business stakeholders.
• Work with Go, Kafka, Kubernetes, Postgres, and MongoDB, gaining hands-on experience with event-driven systems and modern observability practices.
• Design and implement technical solutions within existing architectures and standards.
• Balance quality and progress by addressing technical debt and ensuring services remain maintainable.
• Engage with UW's wider backend engineering community, learning from and contributing to shared standards and practices across teams.
• Support junior engineers through pairing and code review, sharing knowledge as you grow in the role.

Associate Software Engineer – Lifecycle Customer

• Build and integrate backend APIs in Go that power Customer acquisition and cross-sell journeys.
• Work with Go, Kafka, Kubernetes, Postgres, and MongoDB, gaining hands-on experience with event-driven systems and modern observability practices.
• Design and implement technical solutions within existing architectures and standards.
• Balance quality and progress by addressing technical debt and ensuring services remain maintainable.
• Engage with UW's wider backend engineering community, learning from and contributing to shared standards and practices across teams.
• Support junior engineers through pairing and code review, sharing knowledge as you grow in the role.

Software Engineer – Lifecycle Customer

Product Manager

• Proposition Development: Identify and launch targeted incentives (e.g., broadband offers in stop-sell areas) to deepen customer relationships.
• Journey Optimisation: Own and refine in-life sales journeys, such as home-move processes, to ensure high conversion and seamless user experiences.
• Churn Mitigation: Develop triggers and messaging that demonstrate the tangible benefits of multi-service ownership (e.g., energy price impacts) to prevent service cancellations.
• Stakeholder Collaboration: Build strong, co-creative partnerships with Marketing, Sales, and Ops teams to align backlogs with channel-specific needs and pains.
• Commercial Prioritisation: Utilize a value-based framework (LTV, net profit, service counts) to make defensible, data-driven decisions on product direction.

Product Manager – Lifecycle Customer

Account Manager

• Strategic Relationship Management: Serving as primary point of contact for our Affinity Partnerships.
• Growth & Performance: Driving profitable growth and customer acquisition by identifying and optimizing the most effective marketing and sales channels within each partnership.
• Project Leadership: Manage the launch and scaling of new large-scale, National corporate partnership relationships.
• Cross functional Collaboration: Liaising with internal teams to ensure partnership initiatives are supported by accurate briefs, playbooks and technical integrations.
• Commercial Oversight: Working closely with the Director to manage contract renewals and oversee performance reporting.
• Brand Advocacy: Act as a "mystery shopper” and champion to ensure the UW brand is represented accurately and effectively across all partnership touchpoints.

Senior Partnerships Account Manager

Engineering Manager

• Manage and mentor a high-performing team, fostering a culture of technical excellence, psychological safety, and continuous delivery.
• Define the Data Engineering team vision, balancing immediate business needs with a long-term shift towards a self-service data mesh architecture.
• Oversee the development of core data pipelines and platform tools, ensuring high performance for ingestion services.
• Ensure the implementation of robust ETL/ELT pipelines and scalable models (Kimball/Data Vault), maintaining overall warehouse health.
• Champion DevOps best practices, utilising Docker, Kubernetes, and CI/CD to ensure platform resilience.
• Partner with Data Architects and Governance teams to embed security, compliance, and robust system design into the platform.

Data Engineering Manager

Data Engineer

• Enterprise Data Architecture: Design the end-to-end platform blueprint, ensuring scalability, reliability, and performance from ingestion to consumption.
• Greenfield Data Modelling: Champion Kimball dimensional modelling methodologies to design a robust, scalable schema for our new enterprise data warehouse.
• System Design: Architect complex systems for massive scale and high-frequency streams, defining batch and streaming patterns for implementation.
• Tooling & Integration: Partner with Data Governance to select and integrate modern tooling (e.g., Dataform, cataloging) into the platform architecture. You will lead the selection and implementation of our first Data Catalog and Observability tools. Work with our regulated domains to design patterns that allow us to efficiently meet the continuous data needs of our regulators and auditors.
• Governance Support: Design systems that technically enforce the frameworks and policies owned by the Data Governance Manager.
• The First 6 Months: Success Looks Like... 30 Days: A complete "As-Is" map of our most critical data flows (Commission, Billing) and a clear identification of the "Top 10" tech-debt bottlenecks. 3 Months: The launch of a "Golden Path" Dataform template and the first "V2" Medallion-compliant data models for a core business domain. 6 Months: A 2-year North Star roadmap and the implementation of basic Automated Data Quality monitoring on our top-tier Gold tables.

Data Architect

• You’ll work closely with a small team of engineers, supporting both the technical direction and the people behind it.
• This role blends hands-on involvement with leadership, helping guide delivery while staying connected to the details when needed.
• You’ll collaborate with product manager to shape priorities, balance new work with ongoing improvements, and keep the team focused and supported.
• You set direction, ensure high standards in both delivery and quality, and balance short-term goals with long-term sustainability.
• You invest in people through coaching, feedback, and development, while fostering a positive team culture.
• You communicate effectively across levels, manage complexity, and continuously grow as a leader in order to enable your teams to do their best work.