Utility Warehouse

Frontend Engineer

• In this role, you will lead frontend development for a unified communications experience, spanning everything from marketing preferences and push notifications to web and app interfaces.
• You will own the technical decisions that turn complex journeys into seamless user experiences.
• Building performant experiences across web and mobile, ensuring a consistent feel between the app and portal.
• Owning the end-to-end frontend experience for acquisition and cross-sell flows.
• Leading the development and modernisation of reusable components to raise the bar for quality across the squad.
• Partnering with designers and backend engineers to translate complex UX requirements into production-ready interfaces.
• Integrating with GraphQL APIs to surface the right data at the right time.

Senior Frontend Software Engineer

Engineering Manager

• You’ll work closely with a small team of engineers, supporting both the technical direction and the people behind it.
• You create clarity, consistency, and momentum in your squad.
• You set direction, ensure high standards in both delivery and quality, and balance short-term goals with long-term sustainability.
• You invest in people through coaching, feedback, and development, while fostering a positive team culture.
• You communicate effectively across levels, manage complexity, and continuously grow as a leader.
• Take responsibility for the technical decisions the squad makes and ensure they align with company and technical strategy.
• Define team goals and ensure proposed work is aligned with them.
• Identify and put in place practices needed to ensure security and operational service level objectives (SLOs) are met.
• Work with the Product Manager and team to set objectives and key results (OKRs) that align with company goals.
• Measure team performance so that you can continually improve it.
• Ensure the squad is staffed with the technical skillsets to deliver objectives, developing skills within team members.

• Create clarity, consistency, and momentum within your squad
• Act as a bridge, interacting with stakeholders across the business for vital insight
• Balance short-term delivery with long-term sustainability for the team
• Take responsibility for technical decisions aligning with company strategy
• Work with Product Managers to set OKRs and co-lead planning
• Lead metrics reviews and organization-wide on-call coverage
• Identify risks and blockers early, working with stakeholders to mitigate them
• Onboard, train, and coach reports while participating in performance calibration
• Measure team performance, communicating progress against KPIs and milestones
• Ensure team expenditures remain in line with budgets

Engineering Manager – Lifecycle Customer

Full-stack Engineer

• Writing production-ready code: Delivering tested, easily understood code while maintaining technical diagrams and documentation.
• Driving Delivery: Breaking down large stories into smaller chunks, providing execution plans, and remaining persistent in the face of blockers.
• Operational Ownership: Participating in the on-call rota for your team and responding to production issues using relevant playbooks.
• Strategic Contribution: Participating in defining team goals and evaluating proposed work against the wider company mission.
• Cultural Leadership: Proactively fixing issues, proposing solutions to process gaps, and helping to explain the UW culture to others.

Full Stack Engineer – Partner

Data Analyst

• Join a small Business Intelligence team working within Operational Support
• Interrogate data in Google Big Query and develop data pipelines for analysis and reporting
• Build a portfolio of reports and dashboards using Looker Studio
• Ensure business alignment, active adoption and trust in numbers
• Curate trusted data models to enable self service analytics
• Manage the access and distribution of reports
• Adopt best practice data management techniques
• Be accountable for servicing information to our operations managers and team leaders

Data Analyst – Customer Operations

• Modernise technology used for managing task queues.
• Enhance agent scripts to drive efficiency and effectiveness.
• Perform migrations to transition third-party software to our internal infrastructure.
• Automate billing processes to ensure high accuracy.
• Improve customer communications management and ownership.
• Develop and deploy new features in microservices with full monitoring and alerting enabled.

Senior Frontend Software Engineer

Engineering Manager

Engineering Manager – Lifecycle Customer

Full Stack Engineer – Partner

Data Analyst – Customer Operations

Software Engineer – Insurance