Utility Warehouse

Data Engineer

• Enterprise Data Architecture: Design the end-to-end platform blueprint, ensuring scalability, reliability, and performance from ingestion to consumption.
• Greenfield Data Modelling: Champion Kimball dimensional modelling methodologies to design a robust, scalable schema for our new enterprise data warehouse.
• System Design: Architect complex systems for massive scale and high-frequency streams, defining batch and streaming patterns for implementation.
• Tooling & Integration: Partner with Data Governance to select and integrate modern tooling (e.g., Dataform, cataloging) into the platform architecture. You will lead the selection and implementation of our first Data Catalog and Observability tools. Work with our regulated domains to design patterns that allow us to efficiently meet the continuous data needs of our regulators and auditors.
• Governance Support: Design systems that technically enforce the frameworks and policies owned by the Data Governance Manager.
• The First 6 Months: Success Looks Like... 30 Days: A complete "As-Is" map of our most critical data flows (Commission, Billing) and a clear identification of the "Top 10" tech-debt bottlenecks. 3 Months: The launch of a "Golden Path" Dataform template and the first "V2" Medallion-compliant data models for a core business domain. 6 Months: A 2-year North Star roadmap and the implementation of basic Automated Data Quality monitoring on our top-tier Gold tables.

Data Architect

Engineering Manager

• You’ll work closely with a small team of engineers, supporting both the technical direction and the people behind it.
• This role blends hands-on involvement with leadership, helping guide delivery while staying connected to the details when needed.
• You’ll collaborate with product manager to shape priorities, balance new work with ongoing improvements, and keep the team focused and supported.
• You set direction, ensure high standards in both delivery and quality, and balance short-term goals with long-term sustainability.
• You invest in people through coaching, feedback, and development, while fostering a positive team culture.
• You communicate effectively across levels, manage complexity, and continuously grow as a leader in order to enable your teams to do their best work.

Backend Engineer

• Contribute to team goals by delivering well-scoped work that aligns with agreed objectives.
• Participate in prioritisation discussions and raise risks or opportunities as they arise.
• Design and implement reliable technical solutions within existing architectures and standards.
• Make sound technical decisions for your work, drawing on experience across relevant technologies and seeking guidance when needed.
• Deliver features and improvements from design through to completion with support from senior engineers.
• Balance quality and progress, address technical debt as part of regular work, and help keep services and processes maintainable.
• Build a solid understanding of the product and services your team supports.
• Understand how your work contributes to user and business outcomes, and factor this into day-to-day technical decisions.
• Work collaboratively through pairing, code reviews, and team discussions.
• Be open to feedback, support teammates when possible, and actively develop your technical and professional skills.

Software Engineer, Golang - Telco Experience

• Build and integrate APIs that power stakeholder-facing telco journeys.
• Collaborate with product managers, frontend engineers, and business stakeholders to deliver customer-focused features.
• Contribute to projects that shape how telco products are experienced end-to-end.
• Help evolve a platform at the heart of the telco offering.

Senior Software Engineer – Golang, Telco Experience

Software Engineer

• Be integral in defining team goals, ensuring proposed work aligns with our objectives and driving prioritisation to best achieve them.
• Design and implement complex technical solutions that align with our strategy, influencing guidelines and standards across the wider engineering group.
• Take responsibility for technical decisions within your team, demonstrating expertise across multiple technologies.
• Own large technical features from design to completion, making well-informed trade-offs between progress and perfection.
• Provide technical direction to your squad, proactively tackling debt and reducing complexity in our services and processes.
• Develop a high-level understanding of our multi-service business model, leading discussions on how your squad’s work contributes to the broader company strategy.
• Teach our culture to others and mentor engineers via pairing and code reviews, fostering collaboration where all voices are heard.
• Lead complex projects and discovery into unknowns, working well under pressure to drive the team forward.

Senior Frontend Engineer, React, React Native

Data Analyst

• Join a small Business Intelligence team working within Operational Support
• Interrogate data in Google Big Query and develop data pipelines for analysis and reporting
• Build a portfolio of reports and dashboards using Looker Studio
• Ensure business alignment, active adoption and trust in numbers
• Curate trusted data models to enable self service analytics
• Manage the access and distribution of reports
• Adopt best practice data management techniques
• Be accountable for servicing information to our operations managers and team leaders

Product Designer

• Focus on the final stages of the rebrand rollout.
• Support the quote journey optimisation.
• Lead design experimentation.
• Act as the bridge between design and development to ensure high-quality implementation while using data to inform future proposition improvements.
• Deliver progress on new quote journey, partner feedback monitoring, brand refresh, potential customer promotions, and new quote journey optimisation.
• Lead any customer/ partner research opportunities for proposition changes and experimentation including potential live experimentation that may make sense (i.e., A/B testing).

UX Designer – Maternity Cover

Designer

• Own the creation of Service Blueprints and Customer Journey Maps, ensuring accuracy across both front-stage digital interactions and back-stage operational processes.
• Help to shape the Service Strategy for the entire customer lifecycle, ensuring it supports the goals of reducing customer friction and maximising digital adoption.
• Design unified experiences across digital and non-digital channels, defining the strategy for effective self-serve and clear, supportive human escalation pathways.
• Embed with operational teams to navigate process constraints and technical debt, ensuring service designs are not just desirable but scalable and grounded in reality.
• Partner with Product Owners, Engineers, and Operations Managers to align roadmaps and decision-making with the holistic service vision.
• Translate research and design strategies into actionable insights, effectively guiding decision-making with senior stakeholders including Operations and Commercial leads.
• Lead the maturity of the Service Design practice by establishing standards for mapping and metrics, while coaching peers in Systems Thinking.