User Interviews

QA Engineer

• Cornerstone of task quality for AI training initiatives; support development and oversight of QA services to high-value clients
• Define what makes a “good” written task and ensure consistent application across distributed task writers
• Use technical QA to validate execution, including reviewing SQL database diffs and running/debugging Python verifier scripts
• Provide clear, constructive feedback and manage onboarding and assessment of task writers aligned with AI project requirements
• Monitor task performance metrics and writer engagement; iterate on guidelines and workflows
• Develop and document scalable processes, enablement materials, and operational plans for task writer networks
• Partner with Revenue, Product, Engineering and other stakeholders; support Director of Strategy & Operations with customer relationship management
• Provide support across other high-value client projects as needed

Senior QA Operations Associate

Growth Marketing

• Lead growth-focused marketing initiatives to acquire participants for User Interviews’ panel
• Launch and optimize paid social campaigns (Meta, TikTok, YouTube, Reddit, etc.)
• Support and scale affiliate and influencer programs, including sourcing creators and tracking performance
• Develop, write, and test content across paid and organic channels
• Explore new acquisition channels and ideas based on trends and performance data
• Track CPA, CTR, ROAS to measure success and inform decisions
• Collaborate with Marketing, Operations, and Data teams
• Explore and scale how AI tools can support acquisition efforts

Senior QA Operations Associate

Growth Marketing Coordinator