USAA

Analyst

• Identify and manage existing and emerging risks that stem from business activities and the job role
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled
• Follow written risk and compliance policies, standards, and procedures for business activities
• Lead teams on project management, system change management, business rules and analysis and development, product development, product maintenance, service delivery and changes to existing systems/applications
• Ensure change control processes and procedures encompass and/or adhere to enterprise or industry guidelines or best practices
• Review post implementation documentation for lessons learned and recommend procedural or process updates for future initiatives
• Provide subject matter expertise in development of creative solutions for business requirements or product offerings; advice on strategic and tactical solutions
• Work with LOBs, vendors, and other internal resources to define business requirements and coordinate system enhancements to achieve LOB, CoSA or enterprise objectives
• Analyze options to determine the best course of action to resolve or prevent future system outages or production issues
• Present recommendation and execute required actions
• Provide guidance to staff and assists management with workflow/workload schedule
• Summarize insights from analysis and use findings to develop business rules

Senior Business Rules Analyst

Product Manager

• Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value
• Owns and maintains a prioritized work backlog for one or more Agile teams
• Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program
• Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed
• Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle
• Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps
• Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area
• Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk
• Leverages existing change management routines, as needed
• Executes robust test plan (user acceptance testing, production validation)
• Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Development Product Owner I

Recruitment

• Identifies and builds community partnerships to generate candidates in alignment with the organization's hiring and program objectives.
• Develops and implements creative sourcing strategies to proactively identify candidates and assemble pipeline of talent for open positions.
• Performs full life cycle recruiting using various recruitment methods.
• Partners with internal and external partners to establish community networks and relationships in support of military, diversity and/or college hiring requirements.
• Follows up on all submitted candidates in a timely manner and ensures that the Applicant Tracking System (Workday) is kept up to date.
• Develops compelling job posting descriptions to attract talent and differentiates USAA from competitors.
• Keeps candidates continually advised with high-touch communication throughout the hiring process.
• Negotiates salary per job requisition within approved range.
• Forecasts and handles talent pool size to fulfill workforce plans and hiring objectives.
• Collaborates with hiring managers and/or coworkers to maintain compliance within external and internal regulatory agencies.
• Builds candidate pools to meet hiring requirements through leveraging their technical expertise.
• Consults with hiring leaders and internal partners to proactively identify strategies.
• Applies knowledge of relevant human resources disciplines, specifically employment law, policy, and procedures.
• Ensures risks associated with business activities are effectively managed in accordance with policies and procedures.

Corporate Recruiter – Mid-Level

Financial Crime

• Utilizes advanced analytics to assess future risk, opportunities, and effectiveness and translates results into meaningful solutions to enhance decision making.
• Assesses and mitigates exposures through the identification of key and emerging risks in alignment with the risk strategy and appetite.
• Applies knowledge to produce analytical material for discussions with cross functional teams to understand complex business objectives and influence solution strategies.
• Produces and communicates analytical content for discussions with cross functional teams, governance committees and business process owners to influence business strategies.
• May create statistical reporting and financial analysis to forecast results for required stress test scenarios, including analyzing and challenging stress testing results and partnering with relevant functions to validate those results.
• May engage in model validations, produce model validation reports, measure and aggregate model risks, and/or report on model issues to committees, auditors, and regulators.

Quantitative Risk Analyst – AML Modeling

Software Engineer

• Directs team (including employees and third-party suppliers) to design/develop, manage, and implement projects on schedule, within budget, with quality workmanship that conforms to defined plans and specifications and meets enterprise project standards and objectives.
• Prepares and presents executive updates regarding project schedules including cost and timeline status, and risk mitigation.
• Reviews project plans, drawings, and specifications, etc., to become knowledgeable of the scope of work, the area of potential challenges, opportunities for improvement in quality and/or value, cost or schedule.
• Performs reviews, when needed to serve as owners’ decision authority on options presented by managed service project managers.
• Coordinates and oversees building engineering studies and facility condition assessments and is responsible for developing plans to address findings.
• Provides leadership, oversight, technical expertise and guidance on complex problems, consultant agreements and studies for workplace and engineered systems as needed.
• Works in partnership with procurement to review legal contracts and provide recommendations.
• Creates policies and procedures including progress tracking procedures and planning tools.
• Coordinates efforts between strategy, planning, and operations staff to ensure a smooth transition during project lifecycle.
• Manages relocation services for enterprise efforts, to include moves, warehousing and minor construction efforts.
• Routinely meets with stakeholders to monitor organizational and standard changes, to ensuring expectations are met.
• Oversees interactions with regulatory agencies.
• Provides training, as needed, for staff to promote effective performance and professional growth.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Director, Engineering, Design and Construction Services

• Facilitates day-to-day execution of product initiatives, enhancements, and minor launches ensuring alignment with strategic objectives
• Prepares performance inputs and historical analysis to report key metrics
• Identifies trends, variances, and potential issues and advises the Product Manager and Director on information impacting their business goals
• Manages and responds to information requests from internal partners
• Formulates responses to member inquiries elevated by Member Contact teams
• Works with the broader product team to research internal and external information and conduct data analyses to assist with product feasibility
• Prepares materials for governance forums, leadership reviews, and partner meetings
• Partners with the Product Manager in the development of product dashboards and metrics
• May draft product communications and internal reference materials
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Product Management Advisor – Bank

Vice President

• Oversees and leads the development of a product segmentation strategy for Alliance Services
• Manages the P&L for multiple, complex Alliance and internal relationships and high-value products
• Drives and manages effective delivery of sales support to all distribution channels
• Establishes a business model based on fundamental drivers
• Leads the development and implementation of an effective segmentation strategy
• Manages 3rd Party Relationships
• Oversees and ensures risk assessments are completed
• Develops strong interactions and communications to report on the health and status of the product portfolio
• Drives identification and prioritization of innovative products
• Leads a team to deliver growth and profit plan

AVP, Alliance Performance Management – Executive Level

• Leads, mentors, and oversees a team of recruiters.
• Builds and maintains strong relationships with business leaders.
• Develops and executes recruiting strategies aligned to business goals.
• Assesses team performance against key metrics.
• Leverages data and analytics to track key recruiting metrics.
• Identifies opportunities to streamline recruiting processes.
• Champions the effective use of recruiting technologies.
• Manages the recruiting budget for assigned business lines.
• Ensures all recruiting activities comply with applicable laws and regulations.
• Ensures risks associated with business activities are effectively identified and controlled.

Recruiting Manager

• Leverages expert business, analytical and technical knowledge within Financial Crimes to lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies.
• Serves as a subject matter expert in multiple areas of focus and drive conversations around technical solutions to create more effective strategies, systems, processes, or resources which benefit the business needs.
• Develops and monitors progress of strategic plan for opportunities and adjusts to rapid changes in the environment.
• Effectively communicates with Fraud Strategy teams and stakeholders and implements business strategy and aligns with the company's overall goals.
• Leads discussions within a single vertical (or area of focus) that are responsible for executing the fraud strategic plan that will result in both the short and long-term growth of the business.
• Leads large scale implementations and projects that impact managed tools.
• Leads cross functional teams to improve, synchronize, and integrate process controls and automation.
• Monitors, understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
• Succinctly delivers complex analysis/findings in a manner that conveys understanding, influences senior executives, garners support for recommendations, drives business decisions, and influences business strategy.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.