Partner Success Manager
Concept3D Inc.
React
Lead CRM Engineer – Application Development
US LBM
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
ERPServiceNow
About the role
- Collaborate with product managers, architects, and other key stakeholders to understand requirements and translate them into technical deliverables that achieve the desired outcomes.
- Ensure the technical feasibility of achieving the requirements with the most optimized solution in the CRM platform.
- Conduct technical reviews/enforce best practices to maintain platform standards and leading practices.
- Hands-on execution of complex features/user stories.
- Oversee and participate in deployments, platform upgrades.
- Troubleshoot and resolve issues in production and non-production environments.
- Lead and mentor a team of software engineers, fostering a collaborative, high-performing environment.
Requirements
- Bachelor's Degree or Master’s Degree in Computer Science, or relevant experience.
- 4+ years of proven experience leading a team of software engineers
- Strong hands-on experience with Service Now CRM workflows and models
- Domain expertise in relevant areas of Service Now CRM, such as Sales and Order Management
- Experience integrating ServiceNow with ERP/CPQ systems
Benefits
- Comply with all policies and standards
- Adheres to Company’s commitment to workplace safety
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Service Now CRMCRM workflowsERP systemsCPQ systemstechnical reviewsplatform upgradestroubleshootinguser storiesbest practicestechnical deliverables
Soft skills
collaborationleadershipmentoringcommunicationproblem-solvingteamworkorganizational skillshigh-performing environmentstakeholder engagementfostering collaboration
Certifications
Bachelor's Degree in Computer ScienceMaster’s Degree in Computer Science
