Urology Clinics of North Texas, PLLC

General

• Process incoming referrals from Fibro/eHealthy, LeadingReach, and Phreesia platforms.
• Receive, review, accept, process, schedule, and close referrals accurately and efficiently.
• Schedule patient appointments within the NextGen EMR system according to provider preferences and scheduling guidelines.
• Enter and verify patient demographics and insurance information in the NextGen EMR system.
• Communicate internally by sending messages and tasks through the NextGen EMR system.
• Maintain professionalism and excellent customer service when interacting with patients.
• Follow established scheduling protocols to ensure patients are scheduled appropriately.
• Assist with inbound phone calls during periods of high call volume.

Referrals Coordinator