URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Senior Manager, Marketing Analytics and AI Enablement

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

full-time

Posted on:

Origin:  • 🇺🇸 United States • Pennsylvania

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Job Level

Senior

Tech Stack

CloudSQLTableau

About the role

  • Lead and grow a high-performing marketing analytics team focused on cross-channel digital marketing performance and long-term KPIs (LTV, MMM, CPA)
  • Oversee implementation of scalable data systems and analytics infrastructure in partnership with Data Engineering, Data Science, and Product teams
  • Define and execute roadmap for AI-enhanced analytics and autonomous agents for insight generation, dashboard interaction, and stakeholder Q&A
  • Champion a culture of data literacy and self-service through AI-driven interfaces and insights
  • Drive creation and evolution of scalable, intuitive dashboards and scorecards in platforms like Ninjacat or equivalent BI tools
  • Serve as thought partner to digital marketing leads (Paid Search, Paid Social, Retention, SEO/GEOAEO) to align data solutions with campaign goals
  • Own development and standardization of marketing KPIs and consistent reporting frameworks
  • Translate raw data into compelling, actionable stories for technical and non-technical audiences, including executive presentations
  • Develop and lead a scalable community of practice to accelerate safe and distributed adoption of agentic capabilities
  • Champion GenAI and agentic literacy through education, frameworks, and cultural transformation initiatives
  • Evaluate and implement new tools and technologies to support agentic delivery models (LLM prompt frameworks, data summarization tools, natural-language interfaces)
  • Continuously assess gaps in analytics capabilities, data quality, and process scalability and drive solutions to elevate team impact

Requirements

  • 7–10+ years of experience in marketing analytics, BI, or data strategy
  • 2–3 years in a people leadership or senior role
  • Deep familiarity with digital marketing performance metrics and platforms (e.g., Google Analytics, Facebook Ads, Salesforce Marketing Cloud, SA360)
  • Demonstrated experience with BI tools (e.g., Ninjacat, Tableau, Power BI, Looker)
  • Proficiency in SQL
  • Experience deploying or integrating AI/LLM-powered tools or agents (e.g., prompt engineering, narrative generation, insight summarization)
  • Proven track record of delivering insights that influence marketing or business strategy at scale
  • Strong collaboration and stakeholder management skills with marketing, data engineering, and executive teams
  • Ability to manage multiple priorities and lead teams in a fast-paced, agile environment
  • Prior experience in a retail, ecommerce, or omnichannel marketing environment
  • Exposure to advanced analytics techniques such as attribution modeling, MMM, or predictive segmentation
  • Passion for automation, innovation, and operational excellence in analytics
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