Senior Sales Operations Business Partner
Bazaarvoice
GoSFDCTableau
Director of Platform Operations – Infrastructure
Upwork
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $195,000 - $280,000 per year
Job Level
Lead
Tech Stack
CloudDistributed SystemsKubernetes
About the role
- Lead global operations for core infrastructure platforms, including Kubernetes (EKS), developer environments, CI/CD systems, and enterprise integrations, ensuring performance, reliability, and security.
- Define and execute the roadmap for secure, multi-tenant infrastructure that powers engineering and AI/ML workloads across the company.
- Drive automation for build and release processes, incident response, and compliance readiness while maintaining strong reliability standards.
- Oversee platform-wide observability, including logging, monitoring, distributed tracing, and SLO instrumentation.
- Partner with AI platform teams to operationalize next-gen infrastructure such as GPU provisioning, MCP/Agent Marketplace, and model-serving environments.
- Recruit, mentor, and scale a high-performing, globally distributed team that fosters innovation and technical excellence.
- Represent infrastructure operations in strategic planning and architectural reviews, influencing company-wide platform investments and direction.
Requirements
- Proven experience (10+ years) in software engineering with 3+ years leading high-performing infrastructure or platform teams.
- Deep technical expertise in cloud-native systems, Kubernetes, CI/CD platforms, and distributed systems operations.
- Experience designing and scaling AI/ML platforms for model training, deployment, and monitoring.
- Demonstrated success in building reusable, self-service platforms that accelerate developer productivity.
- A growth-minded leader with exceptional communication and collaboration skills who thrives in cross-functional environments.
Benefits
- comprehensive medical coverage for you and your family
- unlimited PTO
- a 401(k) plan with matching
- 12 weeks of paid parental leave
- Employee Stock Purchase Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
KubernetesCI/CDcloud-native systemsdistributed systems operationsAI/ML platformsmodel trainingmodel deploymentobservabilityautomationincident response
Soft skills
leadershipcommunicationcollaborationmentoringinnovationtechnical excellencecross-functional teamworkstrategic planninginfluencingproblem-solving
