Director of Platform Operations – Infrastructure
Upwork
CloudDistributed SystemsKubernetes
Senior Sales Operations Business Partner
Bazaarvoice
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $135,000 per year
Job Level
Senior
Tech Stack
GoSFDCTableau
About the role
- As a Trusted Business Partner, you will own the end-to-end operational cadence for your assigned sales segment, with responsibilities across four key areas:
- Inspect & Inform: Proactively monitor sales execution metrics, pipeline health, and forecast trends to identify risks and opportunities. Surface critical insights and flag issues to business stakeholders, translating complex data into a clear narrative that guides strategic conversations.
- Investigate: Partner directly with sales leadership to conduct root cause analysis when metrics are falling behind. Go beyond the dashboards to understand what’s working, what’s not, and the underlying drivers of performance.
- Resolve: Collaborate with sales leaders to design and implement corrective action plans. Co-own the resolution by helping to shape changes in strategy, tactics, and sales plays to get the business back on track.
- Enforce: Drive the adoption of operational excellence. Ensure adherence to best practices in pipeline management, enforce key metrics hygiene, and champion the consistent execution of prescribed Go to Market plays and sales processes.
Requirements
- 4+ years of experience in a strategic Sales Operations, Revenue Operations, or Business Partner role, ideally within a B2B SaaS company.
- Strategic Mindset: Proven ability to think beyond the immediate data request and understand the broader business context to provide forward-looking insights.
- Analytical Excellence: Superior analytical and problem-solving skills with a track record of synthesizing complex data into compelling, concise recommendations. Strong proficiency in Excel is required.
- Data Visualization & Storytelling: Expertise in Tableau or similar data visualization tools, with the ability to build self-service reporting and tell a clear story with data.
- Influencing & Interpersonal Skills: Exceptional verbal and written communication skills with a demonstrated ability to build strong relationships, manage differences of opinion, and influence stakeholders at all levels.
- Accountability & Ownership: A strong desire to get things done and a proven ability to initiate and drive projects to completion with minimal guidance.
- Core Systems Proficiency: Experience with Salesforce.com or similar CRM tools is essential for success in this role.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment, managing multiple projects with timeliness and organization.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Sales OperationsRevenue OperationsData AnalysisRoot Cause AnalysisPipeline ManagementData VisualizationExcelTableauReportingStrategic Planning
Soft skills
Strategic MindsetAnalytical ExcellenceInfluencing SkillsInterpersonal SkillsCommunication SkillsAccountabilityOwnershipAdaptabilityProblem-SolvingRelationship Building
