Upvest

Operations

• Aufbau und Steuerung der operativen Abläufe in den Bereichen Übertragungen, Zulagenmanagement, Bonusanträge und Besteuerung sowie Souveränität im Handling von Edge-Cases.
• Skalierung und Leitung des Teams durch gezieltes Mentoring, fachliche Führung sowie die kontinuierliche Förderung und Schulung der Mitarbeitenden.
• Etablierung vertrauensvoller Beziehungen zu den operativen Einheiten unserer Kunden und fachlicher Support bei komplexen Anfragen derer Endnutzer.
• Fortlaufende Optimierung der Workflows durch den Einsatz von KI, Automatisierungslösungen und die enge bereichsübergreifende Zusammenarbeit.
• Sicherstellung des reibungslosen Tagesgeschäfts unter strikter Einhaltung regulatorischer Vorschriften und interner Richtlinien sowie proaktives Risikomanagement.
• Aktive Mitwirkung an strategischen Projekten sowie die kontinuierliche Überwachung und Analyse relevanter Performance-Kennzahlen (KPIs).

Senior Operations Manager – Altersvorsorgedepot

Product Marketing

• Own Upvest’s product messaging and positioning to make complex product features clear, compelling, and client-focused.
• Own go-to-market comms plans for new product launches.
• Create impactful product marketing materials to support growth across different ICP segments.
• Drive product thought leadership initiatives and build Upvest’s product community through events.
• Translate market and client insights into actionable input for Product and Growth teams.

Senior Product Marketing Manager – f/m/d

Security Engineer

• Set the multi-quarter strategy for application and cloud security across Upvest's Investment API platform
• Lead, mentor, and grow our Security Engineering and Upvest's security culture
• Own how Upvest performs encryption, authN/authZ, CI/CD, data, and network surfaces
• Own application security end-to-end
• Drive better cloud security posture across our GCP environment
• Mature Upvest's DORA technical implementation
• Embed security in every product design
• Stay current on emerging threats
• Represent Upvest's security posture clearly

Security Engineering Lead

• Responsible for and execution of transfers, allowance management, bonus applications, as well as tax processing and edge-case handling, ensuring strict compliance with SLAs and KPIs
• Ongoing development into the central subject-matter expert for all aspects of operational day-to-day business
• Provide specialist support to client teams in servicing their end users and answering complex questions related to pension provision
• Continuous optimization of workflows through targeted use of AI, automation tools, and interdisciplinary collaboration
• Ensure smooth operations and proactively address risks while strictly observing legal requirements and internal policies

Senior Operations Manager – Altersvorsorgedepot

Senior Product Marketing Manager – f/m/d

Security Engineering Lead

Junior Operations Manager – Pension Savings Account