University of Arkansas System

Pharmacist

• Assess, prepare, dispense, and assist in coordinating all day-to-day dispensing functions of the pharmacy in a timely and accurate manner
• Use knowledge, skills, and clinical judgment through reviewing orders to ensure safe and effective medication therapy
• Evaluate appropriateness of dose, route, and formulation, allergies, medication interactions, monitoring, etc.
• Maintain frequent communication with other healthcare professionals as a drug information resource and provide educational information to ensure great patient care
• Report adverse drug events and medication safety events
• Document interventions in the medical record
• Work as a team member to efficiently and accurately perform day-to-day work, along with any additional tasks or projects to help achieve departmental goals

Pharmacist I – Outpatient Pharmacy

Software Engineer

• Responsible for the inspection, preventive maintenance, calibration, troubleshooting, and repair of a broad range of biomedical, electronic, and electromechanical devices used in patient diagnosis, treatment, and monitoring
• Ensures that all clinical equipment meets manufacturer specifications, regulatory requirements, and hospital safety standards
• Minimizes equipment downtime and supports uninterrupted patient care
• Works closely with clinical staff, nursing, and other departments to maintain high standards of equipment reliability and performance

Clinical Engineering Technician I

Analyst

• Operates under minimal supervision and serves as a key liaison between Pharmacy Services, Information Technology, and operational leadership
• Responsible for designing, developing, implementing, and maintaining pharmacy-related informatics and analytics systems, including formulary and inventory databases and the infusion pump library
• Delivers actionable business intelligence solutions that optimize pharmacy performance, strengthen data governance, and inform strategic decision-making across the health system
• Combines deep pharmacy workflow knowledge with advanced analytics, data visualization, and informatics principles to enhance medication management, improve clinical outcomes, and advance financial stewardship

Pharmacy Informatics Analyst

Financial Planning and Analysis

• Provide customer service and assistance to UAMS clinics, departments, co-workers, and others
• Process a variety of deposits, payments, refunds, and other cash, or, cash related transactions
• Analyze and resolve discrepancies and miscellaneous issues with current and past transactions
• Reconcile cash drawer and change fund account daily
• Enter alpha and numeric data into Workday and electronic files
• Maintain accurate and organized documentation inventory and electronic records for future reference for audit, reconciliation, and research purposes
• Distribute miscellaneous checks and gift cards
• Answer telephone as needed
• Perform other duties as deemed necessary

Financial Analyst – Associate

Manager

• Responsible for supervising and coordinating daily operations of the Labor & Delivery Unit (E5), including patient care and unit business processes.
• Maintains awareness of unit status and potential problems by functioning as a working supervisor.
• Serves as a liaison with Director and Administration, exchanging information and identifying problems or needs related to clinical activity.
• Participates on ad hoc committees, as required, to develop plans related to unit issues.
• Demonstrates effective analytical abilities to identify unit needs that require intervention and/or revision.
• Participates in daily unit activity to coordinate unit functions and facilitate problem solving.
• Demonstrate effective time management and delegation skills to accomplish unit activity within work schedule restraints.
• Plans measurable unit-related goals and objectives as guidelines for performance.
• Develops an understanding of the functions of each primary campus departments.
• Assumes responsibility for successfully fulfilling the standards of licensing and crediting agencies.
• Develops, interprets, and implements policies, guidelines, protocol, job descriptions, and performance appraisals annually.
• Interviews, hires, and orients new employees; documents orientation of each new employee, coordinating with personnel and adhering to UAMS policy.
• Coordinates timely completion of personnel records, including employee promotions/transfers and new employee hiring.
• Uses both formal and informal evaluation processes to reward or modify employee behavior.
• Demonstrates good managerial judgment in assigning duties appropriate to each individual, and by conducting all aspects of supervision in a fair, consistent, objective, and professional manner.
• Maintains a current awareness of the abilities and limitations of each staff member.
• Monitors and documents tardiness and absenteeism.
• Coordinates scheduling of leave time.
• Produces biweekly payroll and maintains documentation of employee time benefits used.
• Maintains an adequate staffing pattern, adjusting assignments and coordination with other Managers as necessary.
• Supervises and implements Quality Assurance studies, provides reports to appropriate personnel, analyzes and identifies critical factors of patient care to facilitate enhancement of the quality of patient care offered.
• Conducts annual needs assessment with staff.
• Participates in formal development of maintenance, capital equipment and staff budgets.
• Submits documented plan for any physical plant renovation or repair as necessary.
• Demonstrates cost-conscious awareness by comparing/analyzing unit expenditures monthly against general ledger and effectively utilizing staff, space, and supplies within budgetary restraints.
• Initiates purchase of new equipment and supplies.
• Prepares statistical/narrative reports as requested.
• May perform other duties as assigned.

Clinical Services Manager

• The Senior Interface Developer (Senior Clinical Application Analyst) is a key contributor to the integration and support of clinical and ancillary applications at UAMS, with primary focus on Epic Bridges and Orion Rhapsody Interface Engine.
• Operating with minimal supervision, this position combines technical expertise and healthcare IT knowledge to design, develop, test, implement, and maintain interface solutions that support data integration and ensure seamless system communication.
• This role requires deep proficiency in interface engine architecture, HL7 messaging standards, API integrations, and system troubleshooting.
• The Senior Developer leads and/or participates in complex integration projects, conducts in-depth analysis of interface functionality through the engine and Epic and supports the application lifecycle through change control, documentation, and operational readiness.

Senior Interface Developer

Program Manager

• Oversees and coordinates all research activities within the Department of Otolaryngology – Head and Neck Surgery
• Responsible for managing the department’s research portfolio
• Supporting faculty investigators and ensuring regulatory, compliance, and reporting requirements are met
• Serves as a scientific and operational leader for clinical, translational, and outcomes research
• Includes project development, data management, biostatistical analysis, grant and manuscript support, and expansion of clinical trials within the department
• Works closely with faculty, research fellows, residents, medical students, and a research coordinator to promote a productive and collaborative research environment
• Maintains efficient workflows and supports the department’s publication and academic output

Research Program Manager

• Responsible for the day-to-day oversight of multiple UAMS buildings, ensuring facility safety, functionality, space integrity, and regulatory compliance.
• Proactively monitors building conditions, conducts environmental and safety rounds, and coordinates resolution of operational, compliance, and facility-related issues across assigned buildings.
• Facilitates space planning, occupant moves, and facility reconfigurations while maintaining the integrity of UAMS space assets and ensuring compliance with institutional policies, NCES/FICM space standards, and applicable healthcare, life safety, and regulatory requirements.

Building Manager

Medical writer

• Responsible for improving overall quality and completeness of clinical documentation
• Ensure that the information in the medical record accurately reflects the patient's severity of illness, clinical needs, and utilization of resources
• Review death medical records to ensure the severity of illness and risk of mortality has been captured at the highest level
• Work with the providers of care to capture the clinical care in a code format for reimbursement and to ensure UAMS has the correct case mix
• Review all admission types to the hospital to ensure severity is captured and then educate the providers of care on admission types.

Clinical Documentation Specialist

• Provides leadership and direction for the day-to-day operational management of Interventional Radiology services.
• This includes maintaining and nurturing good rapport with medical staff and other UAMS employees.
• Performs some of human resource management, including recruitment & retention, analyzing staff mix and deploying staff, ensuring competency of staff through development and regular evaluation, and providing disciplinary counseling.
• Promotes and nurtures team building and career growth to maximize productivity and job satisfaction.
• Ensures customer satisfaction by analyzing customer complaints, concerns and suggestions, and providing appropriate follow-through.
• Monitors the operating budget; collaborates with supply chain to maintain proper stock levels, reviews and reports significant variances; works with coders to maximize reimbursement and assure appropriate billing practices; develops and promotes measures to stay within budget.
• Plans and organizes staff & facilities to meet patient needs.
• Provides leadership training on all new technologies.
• Evaluates quality of images, procedures and services.
• Ensure cost effective operations and value to the patient.
• Ensures all regulatory requirements are met, including State, Federal & Joint Commission requirements.
• Other duties and special projects as assigned by Administrative Director and/or Assistant Director.

Manager, Interventional Radiology

Operations

• Provide day-to-day IT support for staff and residents
• Manage a team of student desktop support technicians, ensuring timely resolution of support tickets, quality customer service, and consistent communication with end users
• Assist with the division’s IT lifecycle planning, including equipment audits and replacement schedules
• Coordinate IT projects for desktop support staff
• Collaborate with external vendors and campus partners
• Serve as the primary point of contact for departmental IT needs and escalate issues when necessary
• Build strong working relationships with staff and residents to better understand their technology requirements and ensure positive support experience
• Maintain collegial, harmonious working relationships with others

IT Operations Support Coordinator

Marketing

• Reports to the Director of Marketing and supports the development, coordination and execution of marketing strategies and projects across UAMS’ clinical, education and research areas.
• Serves as a day-to-day liaison between internal stakeholders and the marketing team, coordinating campaigns, creative production, project timelines, project-related budgets and deliverables across multiple channels.
• Requires strong project management, communication, organizational and creative coordination skills.
• Ability to monitor campaign performance and recommend refinements to improve results.

Marketing Manager

Compliance

• Assist the Accreditation, Compliance, and Education Manager with maintaining specialty pharmacy accreditation to meet current standards set forth by accreditation bodies.
• Responsible for assisting the Accreditation, Compliance, and Education Manager with program oversight to ensure accreditation standards and policies are being met and maintained through monthly audits of patient records, billing/coding records, and policy and procedure maintenance.
• Maintains strict confidentiality of all sensitive information accessed through job duties, including employee, patient, student, operational, compliance, and audit-related information.
• Applies the same standards of confidentiality internally as required under HIPAA, FERPA, and organizational privacy policies, and does not disclose, discuss, or share information with unauthorized individuals.
• Assist the Accreditation, Compliance, and Education Manager with submitting applications and all required documents needed to maintain/seek accreditation, including necessary documents for initial desktop review, on-site validation reviews, and required documents in response to accreditation findings.
• Act as an alternative liaison between UAMS Specialty Pharmacy and the UAMS Learning Management team to ensure appropriate staff training is assigned and completed in Workday if the Accreditation, Compliance, and Education Manager is unavailable.
• Maintain, along with and under the supervision of the Accreditation, Compliance, and Education Manager, an accreditation readiness program, including completion of yearly gap analysis of policy, procedures, and workflows to ensure compliance with annual updates to regulatory laws and accreditation standards.
• Gather, analyze, and trend reporting data under the supervision of the Accreditation, Compliance, and Education Manager for accreditation metrics, including dispensing and distribution errors, patient/provider/employee satisfaction data, patient/provider complaint data, and infection control data.
• Assists in managing all aspects of medication distribution to be in compliance with accreditation standards, including development of cold chain and room temperature testing, policy and procedure development, and packing and shipping audits.
• Ensure correct stability decisions are made regarding shipments.
• Review outcomes of testing and audits to create quality improvement processes for medication distribution.
• Responsible for handling all error reporting, including through internal reporting programs and to the UAMS HIPAA Office, in the absence of the Accreditation, Compliance, and Education Manager.
• Assists in the development of action plans for dispensing error, distribution error, and HIPAA violation metrics that result in exceeding accreditation goals.
• Assists with maintaining required logs for monthly accreditation maintenance, including analyzing and trending data reported in these logs.
• Contributes to the implementation of patient satisfaction, employee satisfaction, and provider satisfaction surveys to maintain accreditation compliance.
• Contributes to quality improvement action plans and quality improvement projects in response to findings related to pharmacy workflow needs and metric deficiencies.
• Supports the development and maintenance of objective and subjective outcome reporting for the patient management program, including identifying best practices and mechanisms for reporting accreditation-required data to internal and external entities.
• Serves as a daily resource to staff for the resolution of pharmacy compliance and accreditation problems.
• Assists with preparing, conducting, and overseeing any audits that a drug-specific Risk Evaluation and Mitigation Strategies (REMS) program requires.
• Collaborates with data personnel to support required metric reporting to internal and external payers and accreditation bodies.
• Responsible for documenting payer audit reviews under the supervision of the Accreditation, Compliance, and Education Manager.
• Collaborates with specialty pharmacy leadership to ensure appropriate re-credentialing with specialty payers and network access.
• May perform other duties as assigned.

Pharmacy Technician IV – Specialty Pharmacy Compliance

Director

• Serve as the primary facilities leader overseeing operations across the UAMS Northwest Regional Campus System, including the new UAMS Surgical Hospital.
• Initially focus on guiding the new surgical hospital through construction, commissioning, go-live, and into sustained operations.
• Provide leadership for facility operations, including pre-opening construction oversight, facilities management, team supervision, safety and emergency management, financial and budget management, and strategic planning.
• Report to the Executive Director of Engineering Operations and collaborate closely with clinical, operational, and administrative leadership across the regional campus system.
• Lead a critical phase of facility development and ongoing operations for the UAMS Northwest Regional Campus System, contributing to the delivery of high-quality patient care across the region.

Facilities Director

Therapist

• Provides speech-language assessments and treatment using evidence-based techniques in a naturalistic, developmentally appropriate manner
• Works collaborative and communicates effectively within the team; engages families as members of the treatment team
• Participates in multi-disciplinary and department communication, which may include patient care discussion and/or meetings, unit/department clinic/hospital meetings
• Provides education which may include serving as a clinical instructor, serving as a mentor for a clinical observer, providing education to other disciplines within UAMS and/or community
• Documents patient evaluation/treatment/education and submits accurate and timely charges according to regulatory policies
• Provides comprehensive evaluations of patients using appropriate tests/measures based on populations
• Formulates an individualized plan of care. This includes an assessment of speech/language skills and vision/hearing screenings appropriate for the age of the client
• Performs other duties as assigned