Clinical Services Manager

University of Arkansas System

Clinical Services Manager responsible for daily operations of Labor & Delivery Unit at UAMS. Supervising staff and ensuring quality patient care delivery for high-risk obstetrics.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for supervising and coordinating daily operations of the Labor & Delivery Unit (E5), including patient care and unit business processes.
Maintains awareness of unit status and potential problems by functioning as a working supervisor.
Serves as a liaison with Director and Administration, exchanging information and identifying problems or needs related to clinical activity.
Participates on ad hoc committees, as required, to develop plans related to unit issues.
Demonstrates effective analytical abilities to identify unit needs that require intervention and/or revision.
Participates in daily unit activity to coordinate unit functions and facilitate problem solving.
Demonstrate effective time management and delegation skills to accomplish unit activity within work schedule restraints.
Plans measurable unit-related goals and objectives as guidelines for performance.
Develops an understanding of the functions of each primary campus departments.
Assumes responsibility for successfully fulfilling the standards of licensing and crediting agencies.
Develops, interprets, and implements policies, guidelines, protocol, job descriptions, and performance appraisals annually.
Interviews, hires, and orients new employees; documents orientation of each new employee, coordinating with personnel and adhering to UAMS policy.
Coordinates timely completion of personnel records, including employee promotions/transfers and new employee hiring.
Uses both formal and informal evaluation processes to reward or modify employee behavior.
Demonstrates good managerial judgment in assigning duties appropriate to each individual, and by conducting all aspects of supervision in a fair, consistent, objective, and professional manner.
Maintains a current awareness of the abilities and limitations of each staff member.
Monitors and documents tardiness and absenteeism.
Coordinates scheduling of leave time.
Produces biweekly payroll and maintains documentation of employee time benefits used.
Maintains an adequate staffing pattern, adjusting assignments and coordination with other Managers as necessary.
Supervises and implements Quality Assurance studies, provides reports to appropriate personnel, analyzes and identifies critical factors of patient care to facilitate enhancement of the quality of patient care offered.
Conducts annual needs assessment with staff.
Participates in formal development of maintenance, capital equipment and staff budgets.
Submits documented plan for any physical plant renovation or repair as necessary.
Demonstrates cost-conscious awareness by comparing/analyzing unit expenditures monthly against general ledger and effectively utilizing staff, space, and supplies within budgetary restraints.
Initiates purchase of new equipment and supplies.
Prepares statistical/narrative reports as requested.
May perform other duties as assigned.

Requirements

What you’ll need

Required Bachelor’s degree in Nursing (BSN)
Five (5) or more years of experience in Labor and Delivery, with at least three (3) years of experience in a supervisory capacity.
Valid Registered Nurse license
Preferred Master’s degree in Nursing (MSN)

Benefits

Comp & perks

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Labor and Deliverypatient carequality assurancebudget managementstaff schedulingperformance appraisalneeds assessmentpolicy implementationanalytical abilitiestime management

Soft Skills

supervisory skillscommunicationproblem solvingdelegationmanagerial judgmentinterpersonal skillsorganizational skillsteam coordinationfairnessprofessionalism

Certifications

Bachelor’s degree in Nursing (BSN)Registered Nurse licenseMaster’s degree in Nursing (MSN)