United States Department of Defense

Account Manager

• Own day-to-day performance and execution of mobile app acquisition focused, omni-channel direct response paid media programs.
• Design, launch, and optimize direct response mobile app campaigns across Google Ads (including UAC), Apple Search Ads, paid social, and mobile ad networks, with the ability to quickly ramp into new channels as needed.
• Serve as the primary point of contact for assigned clients, managing communication and leading weekly status calls.
• Drive account strategy to meet or exceed client efficiency, scale, and growth goals.
• Monitor daily performance, pacing, and budgets, identifying irregularities and optimization opportunities.
• Develop and execute testing roadmaps and leverage reporting dashboards to provide timely performance insights and analysis
• Leverage mobile measurement partners (MMPs) to support attribution, troubleshooting, and performance analysis.
• Own project management across accounts, coordinating internal teams, vendors, and timelines.
• Ensure all work meets QA standards and is delivered error-free.
• Manage relationships with platform and vendor reps, vetting new opportunities while maintaining best practices.
• Manage and mentor at least one direct report, supporting development and strong execution.

Senior Account Manager, Paid Media

Social Media Manager

• Guide and shape new social media projects, together with our specialized teams.
• You work closely with the project managers on joint digital work streams and report to the project management lead.
• You will support the project team in planning, organizing and implementing various campaigns, from a client request to the final project reporting and retrospective.
• You will always keep an eye on the progress of the project including timing, budget and the quality of the work.
• You will work closely with our Client Service department (Account Management and Strategy department) as well as with our expert teams as Creative, Design, Influencer Relations, Social Media, Paid Media.
• You are the right person for us if you keep a cool head even in stressful situations and convince with your organizational skills.

Junior Project Manager, Social Media

Influencer Marketing

• Partner with senior leadership, client partners, and growth teams to identify, shape, and close new business opportunities
• Lead influencer strategy and storytelling in new business pitches, RFPs, and proactive proposals
• Develop unique influencer approaches and offerings that differentiate DEPT® in the market
• Contribute to pricing strategies, scope design, and commercial models for influencer and creator engagements
• Serve as the senior influencer lead for key client relationships, working directly with CMOs, VPs, and senior marketing leaders
• Act as a trusted advisor on the creator economy, platform trends, and the role of influencers in driving business outcomes
• Lead high-stakes conversations around strategy, performance, investment, and optimization
• Ensure influencer work delivers against both brand and performance objectives, translating results into future growth opportunities
• Refine and evolve DEPT®’s point of view on influencer and creator marketing, including the role of creators across paid, organic, and performance channels
• Establish best-in-class ways of working, tools, frameworks, and standards for influencer strategy, casting, execution, and measurement
• Partner with creative, media, production, analytics, and global teams to integrate influencer marketing into broader client solutions
• Stay ahead of industry trends, platforms, and creator dynamics, turning insights into actionable offerings and thought leadership
• Build, lead, and mentor a growing team of influencer strategists and managers across levels
• Set clear expectations around craft excellence, commercial thinking, and client leadership
• Partner with senior leadership on headcount planning, team structure, and long-term capability growth
• Foster a culture of collaboration, accountability, and innovation within the influencer team and beyond
• Own senior relationships with top creators, talent agencies, and platform partners
• Guide high-level casting strategies and partnership decisions for marquee campaigns
• Ensure influencer partnerships are strategically aligned, culturally relevant, and commercially sound
• Oversee financial, legal, and operational rigor across influencer engagements, in partnership with ops and finance teams

Group Director – Influencer Marketing

Manager

• Develop & execute cutting-edge digital campaigns from conception to launch across platforms like Amazon (bonus if you have experience on Walmart and Target).
• Manage and oversee executions and optimizations of your sponsored campaigns.
• Develop, execute and oversee the appropriate account management monitoring and optimization techniques to drive performance toward client targets and budgets.
• Qualify ideas from team members and prioritize initiatives that will have the greatest impact on account performance.
• Own updates, monitoring, and communication of (daily/weekly) budget pacing and high level campaign performance.
• Demonstrate and coach consistent time management skills, namely the ability to balance workload independently and prioritize based on impact & urgency. Hits project deadlines and communicates when it isn’t possible.
• Grow a thorough understanding of retail search, constantly embodying a “forever student” mentality.

Media Manager

Client Partner

• Responsible for developing and maintaining a strong rapport with their client - being the trusted advisor to the client and key face of the account team. Responsible for leading communications and day-to-day team operations to deliver effective strategy towards client goals.
• Maintain a strong understanding of the holistic business for each client in their portfolio - with insights on their competitors, overarching business goals, engagements with other agency partners, performance priorities, etc.
• Responsible for orchestrating multi-discipline collaboration of activation, data, planning and tech teams for flawless execution of full-funnel, cross-channel campaign strategy and activation. Serves as the day-to-day account leader responsible for managing client expectations and effectively setting the account team up for shared success.
• Define channel mix and budget allocations by channel
• Possess a deep proficiency in Search, Social, with a core understanding of Programmatic, Data Sciences & Analytics, Creative, SEO/CRO and have a strategic perspective on how/when to utilize various channels and how they work together to help meet client business goals.
• Hold recurring check-ins with client senior points of contact to proactively solicit feedback and discuss larger client business initiatives. Relay information from clients to account & activation leads and build strategies accordingly or develop action plans to continue driving business growth.
• Responsible for all major deliverables and presentations for their client portfolio ( QBRs, annual review, in-person strategy meetings, tactical presentations, etc) to ensure activation teams across the board (media and growth) are delivering high-quality, innovative strategy - with a consistent story line to push their clients business and goals forward. Assist Director, Client Partner in creation of any executive level presentations as needed.
• Always looks ‘10 steps ahead’ when it comes to flagging risk, opportunity, and future needs for client stability and success
• Ensure successful onboarding of all new clients within their portfolio - overseeing initial overarching strategy, account management/collaboration process is set up for success, and client interactions and performance are off to a healthy start
• Ensure new team members are properly onboarded to each account, not just with day-to-day knowledge & skills development, but by providing a full deep dive into each clients’ business and priorities.
• Remain familiar with client SOWs and ensure clients are billed correctly each month, and manage hourly pacing and utilization if working on an hourly client.
• Ensure we have high-performing team members within account teams and flags any issues, concerns etc to appropriate activation & services leaders
• Actively identify upsell opportunities and works with Director, Client Partner and appropriate leaders to effectively sell in more business
• Play a key role in new business pitches

Associate Director, Client Partnership

Creative Strategist

• Lead creative strategy from insight to brief, translating audience, category, and cultural signals into compelling storytelling opportunities.
• Translate data, research, and performance learnings into clear, actionable messaging and creative direction for performance creative.
• Own and elevate strategic brief development, setting the narrative, insight, and messaging foundation for all creative work.
• Mentor and manage a team of Creative Strategists and Senior Creative Strategists, fostering craft excellence, consistency, and strategic thinking.
• Shape team-wide standards and frameworks that scale across global campaigns.
• Develop integrated creative platforms and messaging architectures that align to brand objectives while driving measurable performance.
• Stay ahead of emerging trends in culture, digital storytelling, and creator-driven content to inform innovation.
• Partner with research teams to interpret market, audience, and category insights to uncover the “why” behind consumer behavior for creative application.
• Review creative work with a high bar for narrative clarity, craft, and platform resonance.
• Contribute to thought leadership through internal frameworks, case studies, POVs, and client presentations.
• Represent the Creative Strategy discipline in senior-level client conversations and inter-agency forums.
• Serving as the primary strategic point of contact for clients across all creative work.
• Anticipate client needs, proactively identifying opportunities, gaps, and next steps in partnership with account and internal leadership.
• Partner closely with Analytics, Media, and other Associate Directors to align creative testing roadmaps and ensure strategy is grounded in proof points.
• Guide creative teams through ideation, ensuring concepts ladder directly to audience insights and strategic intent.
• Partner with Creative Operations to manage resourcing, workflow, and prioritization across workstreams.

Associate Director, Creative Strategy

Data Analyst

• Participating in discovery and requirements sessions to understand business goals and translate them into tracking plans
• Collaborating with developers and the Analytics Lead to design and document data layer specifications for GA4 tracking
• Implementing and validating events using Google Tag Manager, including tag configuration, triggers, variables, and testing
• Configuring and maintaining Google Analytics 4 properties, including events, parameters, custom dimensions, and conversions
• Troubleshooting and validating tracking with debugging tools such as GA4 DebugView, Tag Assistant, or similar tools
• Supporting GA4 data exports and modeling within BigQuery to structure data for reporting and analysis
• Building reports and dashboards using Looker Studio or other visualization tools to communicate insights
• Performing quality assurance, audits, and ongoing maintenance to ensure accurate and consistent measurement
• Collaborating with media, strategy, and development teams to ensure analytics aligns with overall business objectives
• Supporting documentation, tagging governance, and measurement frameworks
• Staying current with analytics best practices, privacy standards, and updates across the Google ecosystem

Senior Data Analyst

Events

• Organize an event from a-z;
• Write invitations, devise social media posts, set up campaigns and ensure that everything runs smoothly on the day of;
• Research online platforms and come up with recommendations;
• Writing and social skills are instrumental, but you are above all a coordinator in heart and soul.
• Assist in the delivery of DEPT® events. From vendor coordination and on-site setup to guest registration and post-event wrap-ups;
• Help with Event communication efforts, inbox management, landing page creation, and reconciling event budgets when making event related purchases;
• Sometimes working outside of regular 9-5, when internal event management support is needed;

Events Intern

• Creating a debrief with the client (including calendar);
• Briefing the creative teams (cultural content);
• Guarding the briefing and brand guidelines during the creative process;
• Alignment with traffic on planning;
• Alignment with paid social on briefing/(paid) assets when needed;
• Ensuring assets are created and delivered on time, according to briefing AND brand guidelines;
• Delivery of assets to client via appointed tools;
• Organic reporting & recommendations based on KPIs and trends;
• Ongoing social listening, spotting trends etc;
• Overall go-to thought leader on everything organic social (trends, tooling etc.);
• Completing work to a deadline, often with fast turnaround times;
• Be aware of, and respond to current platform updates, media trends and pop culture
• Use your experience and ideas to contribute to the development of our creative process

• Manage, draft and review client briefs
• Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
• Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
• Clearly and effectively distill and transfer client feedback to designers, copywriters
• Prioritising workloads for the team, and escalating when needed
• Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs
• Build excellent working relationships with key clients
• Ensure success criteria are met and projects are delivered to time and to budget
• Work with the team to determine and test creatives across client owned channels