Salary
💰 $80,000 - $120,000 per year
Tech Stack
AWSCloudFirewallsGoogle Cloud Platform
About the role
- Track and diagnose LAN, WAN, WLAN, and data center network infrastructure issues
- Participate in network refreshes, network migrations, and ISP cutovers
- Upgrade firmware/software of network devices
- Manage asset inventory including EOL and EOS status
- Coordinate with cross-functional teams and collaborate with other IT departments, vendors, and stakeholders
- Act as final point of escalation for complex incidents and critical outages
- Perform in-depth troubleshooting and root cause analysis for network issues
- Lead design, migration, and upgrade projects across Cisco and Palo Alto platforms
- Oversee data center installations, address operational issues, and manage support tickets
- Troubleshoot and manage on-prem to cloud connectivity
- Provide architectural inputs for upcoming technological implementations
- Develop and publish SOPs, HLDs and LLDs, and detailed network diagrams
- Handle escalations from NOC L1, L2 and the global network team
- Review and recommend improvements to the existing network infrastructure
- Engage vendors as required for ongoing issues
- Define SOPs, runbooks, and best practices for network operations
- Continually assess the region's network capacity and availability
Requirements
- Hands-on experience with Cisco routers and switches, SD-WAN (VELOCLOUD) including configuration, troubleshooting, and optimization
- Ability to design and support LAN/WAN and WLAN infrastructures
- Certifications preferable: CCNP, CCIE
- Expertise in configuring and managing Palo Alto firewalls
- Understanding of VPNs, ACLs, IDS/IPS, GlobalProtect, and network segmentation
- Design, deployment, and troubleshooting of enterprise-grade Wi-Fi networks (Preferably Juniper MIST)
- Hands-on experience with controllers, APs, and WLAN standards (802.11a/b/g/n/ac/ax)
- Familiarity with site surveys
- Skilled with monitoring tools such as SolarWinds and DDI/IPAM
- Ability to analyze logs, capture packets, and perform root-cause analysis
- Strong troubleshooting skills for both hardware and software network issues
- Understanding of AWS and GCP networking services (VPCs, Direct Connect, VPN Gateways, ExpressRoute, etc.)
- Knowledge of SD-WAN technologies for branch connectivity
- Ability to integrate on-premises and cloud networks securely
- Experience handling escalations from NOC L1, L2, and global network teams
- 401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed
- Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment)
- Group Term Life, Short-Term Disability, and Long-Term Disability
- Voluntary Life, Hospital Indemnity, Accident, and/or Critical Illness insurance
- Participation in the Discretionary Time Off (DTO) Program
- 11 Paid Holidays Annually
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Cisco routersCisco switchesSD-WANPalo Alto firewallsVPNsACLsIDS/IPSGlobalProtectnetwork segmentationenterprise-grade Wi-Fi
Soft skills
troubleshootingroot cause analysiscollaborationcommunicationleadershipproblem-solvingproject managementcross-functional coordinationvendor engagementcapacity assessment