Ukio

Recruitment

• Hiring across different departments and locations around Europe.
• Ensuring the best communication with candidates and always sharing feedback.
• Building strong relationships across the organization.
• Align the recruitment strategy with our team needs and the growth of the company.
• Support on optimizing & streamlining hiring processes.
• Composing and executing creative sourcing strategies against prioritized positions to develop superior talent pipelines.
• Maintaining exceptional standards and data integrity across tools and systems.
• Writing and improving job descriptions to attract talent and set up expectations.

Junior Talent Acquisition Specialist

Sales Operations Manager

• Develop and execute a comprehensive sales enablement strategy aligned with business objectives.
• Design and deliver onboarding programs for new sales hires to accelerate ramp time.
• Create and maintain training programs focused on product knowledge, sales methodologies, objection handling, and competitive positioning.
• Partner with Marketing to ensure sales teams have access to relevant, up-to-date content (case studies, pitch decks, battlecards, etc.).
• Collaborate with Product teams to translate product updates into clear, sales-ready messaging.
• Implement and manage sales enablement tools and platforms (CRM, LMS, CMS).
• Analyze sales performance data to identify skill gaps and areas for improvement.
• Support sales leadership with coaching frameworks and performance improvement initiatives.
• Standardize sales processes and best practices across regions and segments.
• Track and report on enablement impact (ramp time, win rates, deal velocity, quota attainment).

B2B Sales Enablement Manager

People Operations

• Define and execute a scalable People strategy aligned with business goals.
• Partner with leadership on organizational design, talent planning, and culture.
• Lead and develop managers across TA, OMEV, and POps, ensuring alignment and impact.
• Oversee hiring strategy, workforce planning, and employer branding.
• Drive performance, engagement, and retention frameworks.
• Ensure efficient, compliant, and scalable People Operations.
• Monitor People metrics to enable data-driven decision-making.

Head of People

Sales

• Develop and implement B2B sales strategies to meet or exceed revenue targets and business objectives.
• Build and maintain relationships with key clients and partners, and negotiate deals and contracts.
• Set and communicate sales targets, quotas, and KPIs to the team, and ensure they are met or exceeded.
• Analyze market trends and customer needs, and identify new business opportunities and revenue streams.
• Develop and maintain sales reports and dashboards, and provide regular updates and recommendations to senior management.
• Collaborate with cross-functional teams, including marketing, product, and operations,to ensure seamless execution of sales initiatives.
• Ensure adherence to company policies, procedures, and ethical standards.

Head of Sales – B2B

Backend Engineer

• Build and Innovate: Collaborate with cross-functional teams to design, develop, and deploy features that elevate the Ukio platform.
• Drive Automation and Integration: Develop technology that harnesses AI to achieve a high degree of automation and integration, optimizing Ukio’s operations efficiency and enhancing the customer experience.
• Ensure Quality: Write clean, maintainable code and participate in code reviews to uphold high standards and best practices.
• Solve Problems: Analyze project performance, troubleshoot issues, and optimize systems for scalability and reliability, supported by AI-driven insights.
• Collaborate and Communicate: Work closely with product managers, designers, and engineers to identify opportunities and propose impactful solutions.
• Understand Our Users: Develop empathy for our users’ needs to deliver intuitive solutions that make city living effortless.
• Learn and Grow: Stay curious, experiment with new technologies, and contribute ideas to keep our platform innovative.

Junior Backend Engineer – Remote within Spain/Portugal

Manager

B2B Manager

• Support and assist the sales team with day to day tasks
• Responsible for the sales cycle from lead reception to closing the deal
• Converting leads into customers
• Managing negotiations with prospective clients
• Respond to customer inquiries related to new and existing reservations
• Understand the needs of our potential customers and provide them with the best solution
• Provide personalised support to our customers throughout the booking
• Maintain clear, transparent and personalised communication with clients and potential clients
• Draft rental agreement contracts
• Provide administrative assistance and support to the whole Demand team

Inbound Sales, B2C – French Speaker

Customer Support

• Lead escalated cases: Manage and resolve high-priority complaints, including compensation disputes, relocation requests, and cancellation cases.
• Collaborate cross-functionally: Work closely with Legal, Guest Experience, and other teams to resolve sensitive or high-risk situations quickly and effectively.
• Negotiate with impact: Use strong negotiation skills to find fair solutions and maintain positive, long-term relationships with guests and key stakeholders.
• Protect the brand: Oversee responses to low-score public reviews, ensuring transparent, fair resolutions and safeguarding our reputation.
• Own the guest journey: Communicate proactively with customers to ensure they feel valued, supported, and heard throughout the resolution process.

Senior Customer Experience

Product Manager

• Support senior Product Managers in managing the product lifecycle across discovery, planning, execution, and launch
• Participate in defining product requirements, documenting user stories, and refining acceptance criteria
• Help maintain a healthy, prioritized backlog and ensure tickets are clear, up-to-date, and aligned with business needs
• Assist in gathering insights from stakeholders and users to understand pain points and opportunities
• Contribute to roadmap planning by researching market trends, analyzing data, and identifying areas that could drive improvements
• Collaborate with design and engineering to support smooth delivery and ensure features meet expectations
• Track product metrics, help analyze the impact of released features, and contribute to continuous optimization efforts
• Stay informed about relevant technology, AI tools, and internal automation opportunities that could boost efficiency

Junior Product Manager

Procurement

• Support sourcing, purchasing, and procurement of furniture and items from local and international suppliers
• Coordinate logistics for quality checks, replacements, and installations
• Manage and optimize purchases, tracking costs while maintaining financial accuracy
• Conduct pre-checkout, spot-checks, and oversee complex quality checks
• Supervise on-site execution of installations and furniture setup during quality checks
• Organize and support guest communications, access coordination, and cross-functional collaboration
• Assist with additional operational support, including organizing photo shoots