Technical Account Manager
Conduent
CloudITSM
Senior Technical Account Manager
UiPath
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $150,000 - $200,000 per year
Job Level
Senior
Tech Stack
AWSAzureCloudGoogle Cloud PlatformJava.NET
About the role
- Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value.
- Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals.
- Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes.
- Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints.
- Conduct design and code reviews for select automations to reinforce and verify best practices.
- Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement.
- Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently.
Requirements
- Degree in Computer Science or a relevant field
- Minimum 5 years of experience in programming .NET / Java applications, with 2+ years of cloud experience (Azure/AWS/GCP)
- Proven track record in customer-facing technical account management or consulting roles
- Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering
- Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG, MCP and BPMN is an advantage
- Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success
Benefits
- Offers Bonus 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
.NETJavacloud computingAzureAWSGCPsoftware engineeringinfrastructure engineeringdesign reviewscode reviews
Soft skills
analytical skillsproblem-solving skillsproactive approachinnovative approachcustomer successtechnical advisorycollaborationaccount managementconsultingcommunication
Certifications
Degree in Computer Science
