Technical Account Manager

• Build and Nurture Relationships: Develop strong, long-lasting client relationships and act as a trusted advisor, understanding their unique needs and goals.
• Drive Onboarding and Value: Guide clients through the production onboarding process, providing support and training to ensure they gain maximum value from the product or service.
• Proactively Ensure Satisfaction: Monitor client satisfaction and proactively address any potential issues or concerns to prevent churn and foster a positive client experience.
• Act as Client Advocate: Serve as the internal advocate for the client, sharing their feedback and needs with internal teams (e.g., product development) to influence future offerings.
• Identify Growth Opportunities: Identify opportunities for upselling or cross-selling and collaborate with sales to expand the client relationship, ensuring continued growth and value realization.

Technical Account Manager

Technical Account Manager

Technical Account Manager II

Technical Account Manager

Technical Account Manager – Unit 42 Managed Services

Technical Client Manager