Udemy

Principal Sales and Solutions Engineer

Udemy

full-time

Posted on:

Location Type: Remote

Location: Remote • California, Colorado, Illinois • 🇺🇸 United States

Visit company website
AI Apply
Apply

Job Level

Lead

Tech Stack

AngularAWSAzureDjangoDNSJavaJavaScriptMicroservicesMySQLOpen SourcePostgresPythonReactSMTPSQL

About the role

  • Serve as technical subject matter expert for customers and internal teams on integrations between Udemy Business and other SaaS applications (SSO, API, external analytics, reporting data streams).
  • Create documentation such as code samples, integration articles and tutorials for technical and non-technical audiences.
  • Create and manage open source projects in partnership with Sales and Solutions Engineer colleagues.
  • Contribute to Udemy’s community engagement for Udemy Business customers.
  • Implement and document solutions that leverage Udemy Business Web Services (e.g., REST APIs and xAPIs) with 3rd party SaaS applications.
  • Support partners with use case definition, technical architecture, solutioning and deployment of Udemy Business within their business models and tech stack.
  • Collaborate with Solutions Engineering, Product Engineering, Legal, Information Security teams to improve integration services and product security messaging.
  • Address technical issues from authentication protocols to corporate web proxy debugging and API-based integration support for enterprise customers.

Requirements

  • Experience working with Human Resources (HR)/Human Capital Management (HCM) and Learning ecosystem solutions.
  • 6-8+ years in enterprise Sales Engineering or Solution Consulting experience in a SaaS organization.
  • Technical experience with Python (Django framework), Java, modern JS frameworks (Angular, React).
  • Experience working with microservices.
  • Understanding of data structures and algorithms.
  • Working knowledge of Infrastructure as a Service (IaaS) architecture (e.g., AWS).
  • Experience with popular structured query languages (mysql, postgres, pl/sql).
  • Solid understanding of authentication protocols (e.g., SAML 2.0, SCIM, OAuth/OpenID Connect), Web APIs, SMTP (e.g, SendGrid), DNS (e.g., CloudFlare).
  • Experience debugging Web applications (e.g., Chrome DevTools).
  • Hands-on experience architecting or deploying Single Sign-On (SSO) with SAML 2.0, OIDC, SCIM, Active Directory, LDAP, OAuth 2 across identity providers such as Okta, Azure/AD FS, PingOne/PingFederate, OneLogin.
  • Excellent written and verbal communication skills and a track record of successfully overcoming technical and security objections in customer integrations.
  • An understanding of core security concepts; e.g., SSL/TLS, encryption ciphers, and LGPD/GDPR data privacy.
  • Passionate about leveraging AI and machine learning to drive innovation with prospects and customers.
Benefits
  • In addition to a base salary, this role is also eligible for equity and uncapped OTE.
  • Full access to Udemy courses.
  • Monthly UDay to invest in yourself.
  • Budget to spend on learning and professional development.
  • Region-specific benefits (Australia, India, Ireland, Mexico, Turkiye, US) as outlined on Udemy benefits pages.
  • Benefits intended to provide protection and care for you and your family (varies by region).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
PythonDjangoJavaAngularReactmicroservicesdata structuresalgorithmsSQLauthentication protocols
Soft skills
written communicationverbal communicationproblem-solvingcollaborationcustomer engagementtechnical documentationcommunity engagementsolutioningovercoming objectionspassion for innovation
Komodo Health

Solutions Architect, Pharma Grants

Komodo Health
Mid · Seniorfull-time$132k–$178k / year🇺🇸 United States
Posted: 16 minutes agoSource: boards.greenhouse.io
Cloud
Pax8

Productivity Solutions Consultant

Pax8
Mid · Seniorfull-time$97k–$97k / yearColorado · 🇺🇸 United States
Posted: 37 minutes agoSource: boards.greenhouse.io
AzureCloudCyber Security
Ortiz Property Group @ REAL Broker

Senior Solutions Consultant, Salesforce

Ortiz Property Group @ REAL Broker
Seniorfull-time$108k–$160k / yearCalifornia, Colorado, District of Columbia, Florida, Illinois, Kansas, Maryland, Massachusetts, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington · 🇺🇸 United States
Posted: 2 hours agoSource: ats.rippling.com
SFDC
Semperis

Senior Solutions Architect, Pre-Sales

Semperis
Seniorfull-time🇺🇸 United States
Posted: 2 hours agoSource: jobs.ashbyhq.com
Azure