Design and architect solutions for customers, solving key business challenges to ensure their needs are met.
Partner with customers and internal team members to deliver high-quality solutions.
Define and develop comprehensive solutions by coupling industry knowledge with technology understanding.
Lead the end-to-end architecture of Salesforce solutions focused on pharmaceutical grant programs, ensuring alignment with regulatory frameworks such as GxP, HIPAA, PHI, and related pharma standards.
Design system and data architectures that facilitate complex pharma grant workflows (e.g., call-for-proposals, sponsor review, clinical trial funding, post-award compliance tracking).
Develop solution blueprints supporting grant eligibility, document management, contract lifecycle management (CLM), and audit trails for regulatory reporting.
Lead detailed requirement gathering sessions with customers and work with the Komodo delivery team to ensure a comprehensive list of requirements is documented.
Determine the overall solution design for customer projects, including all Salesforce components, data and application integration, and selection of third-party tools.
Lead a team of configuration specialists and business analysts to create and document solutions.
Lead customers through design reviews to refine and iterate on the solution design.
Participate in customer training sessions and other implementation initiatives to contribute to overall project success across all deliverables.
Strategically build relationships with customer sponsors and stakeholders to identify future opportunities and references.
Requirements
Deep domain expertise in pharmaceutical grants management, clinical trial sponsorships, or healthcare/life sciences compliance.
Experience designing grant solutions for global pharma companies, government-funded research programs, or contract research organizations.
At least 3-5 years focused on Salesforce architecture within life sciences or pharma organizations
Proficient in designing scalable Salesforce solutions that meet pharma business needs, especially in grants management and data integration
5+ years of expertise in documenting current state business processes, identifying gaps/areas for improvements, simplifying complex processes, as well as making recommendations for future state processes and system designs
Ability to effectively design and configure a scalable solution to meet client business needs
You’ve led a functional and technical team through full Salesforce project lifecycles
Demonstrated proficiency defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
You can teach and collaborate with business analysts and configuration specialists to design solutions, document requirements, and own portions of the build
Excellent cross-team communication and collaboration skills
Professional experience in life sciences consulting ideally in pharmaceutical with exposure to Commercial Operations, Medical or Patient Services related projects
Experience in working with IT infrastructure teams and designing multiple integrations including email, SMS, telephony, and master data management
Salesforce Platform App Builder certification
Salesforce Platform Administrator II
Familiarity with pharma transparency and grant reporting standards, AppExchange tools for grants management, and Veeva or other industry platforms.
Salesforce Certified Data Cloud Consultant (preferred)
Benefits
The starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan.
This role may also be eligible for equity awards.
Comprehensive health, dental, and vision insurance
Flexible time off and holidays
401(k) with company match
Disability insurance and life insurance
Leaves of absence in accordance with applicable state and local laws and regulations and company policy
Positions may be eligible for company benefits in accordance with Company policy
100% company-paid life insurance and long-term disability insurance
Paid time off for vacation, sickness, holiday, and bereavement
401k Retirement Plan
Prepaid legal assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.