Technical Solutions Consultant
Intuitive
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $130,100 - $207,900 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Lead technical implementation of Intuitive’s digital solutions across regional Integrated Delivery Networks (IDNs) and hospitals from pre-sales readiness through activation and long-term sustainability.
- Act as a trusted advisor partnering with Area Sales Directors/Managers and Digital Sales Reps to engage IT and digital stakeholders and support pre-sales strategy.
- Navigate hospital technology adoption: engage customer technical review boards, data and AI governance, and networking teams; deliver technical presentations and network topology diagrams to accelerate approval and prioritization.
- Support post-go-live digital solution adoption and intervene to protect customer confidence and utilization.
- Prepare Field Service teams and partner functions for first-time success through accurate documentation, validated configurations, and timely communication.
- Own planning through adoption, ensuring solutions go live smoothly and deliver sustained value.
- Synthesize and relay field learnings and customer feedback to Product and Engineering to influence roadmap and remove systemic barriers.
- Continuously grow technical and strategic capability, pursue ongoing learning, and share best practices with the team.
Requirements
- 6+ years of experience in medical technology implementation, IT consulting, or digital transformation within healthcare.
- Deep understanding of cloud-hosted SaaS platforms, healthcare data security, and networking infrastructure.
- Experience with account management or direct collaboration with capital sales.
- Excellent written and verbal communication skills with all levels of stakeholders – operational, clinical, and technical.
- Bachelor’s Degree.
- Comfortable working a flexible dynamic schedule and remote work.
- Able to travel up to 25%.
- Able to enter surgical and other patient care areas.
- May require proof of vaccination against certain diseases (e.g., COVID-19) as required by Intuitive and/or customers.
Benefits
- Market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.
- Remote work (Ways of Working: Remote) — job designed to be performed outside of the office; employees will come onsite when requested by the leader.
- Comfortable working a flexible dynamic schedule.
- We actively invest in our team members to support their long-term growth (professional development).
- Ability to travel up to 25%.
- Equal employment opportunity and supportive inclusive culture.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical technology implementationIT consultingdigital transformationcloud-hosted SaaS platformshealthcare data securitynetworking infrastructuretechnical presentationsnetwork topology diagramsdocumentationvalidated configurations
Soft skills
communication skillsstakeholder engagementstrategic capabilityteam collaborationcustomer confidenceflexibilityproblem-solvingfeedback synthesisbest practices sharingtrust building
Certifications
Bachelor’s Degreeproof of vaccination