U.S. Green Building Council

Salesforce Operations Manager

U.S. Green Building Council

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $90,000 - $105,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Visualforce

About the role

  • Enable and support a global user base of 250+ Sales Reps, CSMs, and Support Agents across NA/EU/APAC, improving CRM adoption and data accuracy through responsive administration and training.
  • Administer core Salesforce configuration (profiles, permission sets, role hierarchy, sharing rules, page layouts, Lightning apps), ensuring secure, compliant, and least privilege access with a consistent user experience.
  • Design, build, and optimize declarative automation and data models (Flows, validation rules, custom objects/fields) in collaboration with Sales Ops, RevOps , and Support to streamline lead to cash and case workflows.
  • Analyze and track pipeline health, SLA adherence, and user adoption using Reports & Dashboards, CRM Analytics, and Data Loader audits, delivering actionable insights to business leaders.
  • Manage the end-to-end change and release process—from requirements intake and solution design through sandbox testing, UAT, deployment (DevOps Center/Change Sets), and post release validation—maintaining auditable documentation.
  • Provide strategic guidance on CRM roadmap, data governance, and integration best practices; coordinate workshops and user training; and stay current with Salesforce seasonal releases to communicate key impacts and opportunities.

Requirements

  • Proven experience as a Salesforce Administrator, preferably with Salesforce Admin certification (e.g., Salesforce Certified Administrator).
  • Proficiency in Apex, Lightning Web Components (LWC), and Visualforce.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • 3 - 5 years of experience as an individual contributor in technology
  • Bachelor’s degree in computer science, Information Technology, or a related field
  • Strong skills in data modeling, security, and integration patterns.
  • Solid understanding of Salesforce best practices and development standards.
  • Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
Benefits
  • Competitive compensation
  • 401(k) with employer matching
  • Tuition and professional development reimbursement
  • 100% employer-paid healthcare coverage to you and your immediate family- spouse and dependents- via employer-sponsored Health Reimbursement Arrangement (HRA) and pre-tax Flexible Spending Account (FSA)
  • Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career level either 2 to 3 weeks PTO), including operations closed for a full week between Christmas and New Year’s
  • Six-week renewal leave for employees celebrating a milestone anniversary

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce AdministrationApexLightning Web ComponentsVisualforcedata modelingsecurityintegration patternsdeclarative automationReports & DashboardsCRM Analytics
Soft skills
independent worktime managementprioritizationcommunicationstrategic guidance
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