Salesforce Administrator

• Enable and support a global user base of 250+ Sales Reps, CSMs, and Support Agents across NA/EU/APAC, improving CRM adoption and data accuracy through responsive administration and training.
• Administer core Salesforce configuration (profiles, permission sets, role hierarchy, sharing rules, page layouts, Lightning apps), ensuring secure, compliant, and least privilege access with a consistent user experience.
• Design, build, and optimize declarative automation and data models (Flows, validation rules, custom objects/fields) in collaboration with Sales Ops, RevOps , and Support to streamline lead to cash and case workflows.
• Analyze and track pipeline health, SLA adherence, and user adoption using Reports & Dashboards, CRM Analytics, and Data Loader audits, delivering actionable insights to business leaders.
• Manage the end-to-end change and release process—from requirements intake and solution design through sandbox testing, UAT, deployment (DevOps Center/Change Sets), and post release validation—maintaining auditable documentation.
• Provide strategic guidance on CRM roadmap, data governance, and integration best practices; coordinate workshops and user training; and stay current with Salesforce seasonal releases to communicate key impacts and opportunities.

Salesforce Operations Manager

Senior Salesforce Administrator

Salesforce Administrator

Salesforce Administrator

Salesforce Administrator

Senior Salesforce Administrator