Enable and support a global user base of 250+ Sales Reps, CSMs, and Support Agents across NA/EU/APAC, improving CRM adoption and data accuracy through responsive administration and training.
Administer core Salesforce configuration (profiles, permission sets, role hierarchy, sharing rules, page layouts, Lightning apps), ensuring secure, compliant, and least privilege access with a consistent user experience.
Design, build, and optimize declarative automation and data models (Flows, validation rules, custom objects/fields) in collaboration with Sales Ops, RevOps , and Support to streamline lead to cash and case workflows.
Analyze and track pipeline health, SLA adherence, and user adoption using Reports & Dashboards, CRM Analytics, and Data Loader audits, delivering actionable insights to business leaders.
Manage the end-to-end change and release process—from requirements intake and solution design through sandbox testing, UAT, deployment (DevOps Center/Change Sets), and post release validation—maintaining auditable documentation.
Provide strategic guidance on CRM roadmap, data governance, and integration best practices; coordinate workshops and user training; and stay current with Salesforce seasonal releases to communicate key impacts and opportunities.
Requirements
Proven experience as a Salesforce Administrator, preferably with Salesforce Admin certification (e.g., Salesforce Certified Administrator).
Proficiency in Apex, Lightning Web Components (LWC), and Visualforce.
Ability to work independently and manage multiple priorities in a fast-paced environment.
3 - 5 years of experience as an individual contributor in technology
Bachelor’s degree in computer science, Information Technology, or a related field
Strong skills in data modeling, security, and integration patterns.
Solid understanding of Salesforce best practices and development standards.
Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
Benefits
Competitive compensation
401(k) with employer matching
Tuition and professional development reimbursement
100% employer-paid healthcare coverage to you and your immediate family- spouse and dependents- via employer-sponsored Health Reimbursement Arrangement (HRA) and pre-tax Flexible Spending Account (FSA)
Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career level either 2 to 3 weeks PTO), including operations closed for a full week between Christmas and New Year’s
Six-week renewal leave for employees celebrating a milestone anniversary
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce AdministrationApexLightning Web ComponentsVisualforcedata modelingsecurityintegration patternsdeclarative automationReports & DashboardsCRM Analytics