Salesforce Administrator
SouthState Bank
Salesforce Administrator
StarRez, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $100,000 per year
Job Level
JuniorMid-Level
Tech Stack
Cloud
About the role
- Serve as the day-to-day administrator for Salesforce (Sales Cloud + integrated apps), supporting GTM teams including Sales, Marketing, Customer Success, Professional Services, and Support
- Configure and maintain Salesforce automation and functionality, including flows, process builders, triggers, validation rules, page layouts, fields, and record types
- Administer Salesforce CPQ, including Advanced Approvals, Price Rules, Product Rules, and Bundles
- Manage user setup, permissions, roles, profiles, hierarchies, and data visibility
- Monitor system performance and address bugs, technical issues, or bottlenecks
- Roll out new features and enhancements using proper Change Set methodology
- Maintain data accuracy through regular audits, deduplication, and mass updates using tools like Data Loader
- Support and manage integrations with third-party platforms such as Gong, HubSpot, Groove, Conga Composer/Sign, and NetSuite
- Ensure reliable data flow between Salesforce and external systems to support business operations
- Work closely with Revenue Operations, Marketing, Customer Success, and other teams to gather requirements and implement scalable solutions
- Translate business needs into technical requirements that improve process efficiency and data accessibility
- Provide ongoing support, onboarding, and basic training for Salesforce users; promote platform adoption and document workflows using Confluence and Jira
- Reports to the Manager, Business Systems; travel approx. 10%
Requirements
- 2+ years of Salesforce Administration experience in a fast-paced environment
- Salesforce Administrator Certification required
- Solid understanding of Salesforce best practices, automation tools (especially Flows), custom objects, metadata, etc.
- Experience supporting cross-functional teams (Sales, Marketing, Customer Success, Finance)
- Excellent communication and collaboration skills with an ability to translate business needs into technical requirements
- Familiarity with Jira, Confluence, and ticketing workflows
- Experience with managed package evaluations, testing, and implementation
- Appreciation of well-crafted systems and data architecture; enjoyment in building Salesforce into an incredibly helpful tool
- Curiosity for and interest in the “why” of system architecture
- Proficient in standard office applications like Word, Excel, and Outlook
- Preferred: Salesforce CPQ Specialist certification
- Preferred: Salesforce Advanced Admin or Platform App Builder certifications
- Preferred: Experience integrating external platforms into Salesforce
- Preferred: Strong investigative and problem-solving skills
- Preferred: Data-driven mindset
Benefits
- Full benefits including health care
- Paid time off
- Life insurance
- 401k plan with company match for eligible team members
- A supportive team environment with emphasis on learning and development opportunities
- Our Promise: You will learn, grow, and be appreciated for your impact and contributions
- Z-Factor: work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce AdministrationSalesforce CPQSalesforce automationFlowsProcess buildersTriggersValidation rulesData LoaderIntegrationsData architecture
Soft skills
CommunicationCollaborationProblem-solvingCuriosityInvestigative skillsTechnical requirements translationProcess efficiency improvementUser onboardingPlatform adoption promotionWorkflow documentation
Certifications
Salesforce Administrator CertificationSalesforce CPQ SpecialistSalesforce Advanced AdminSalesforce Platform App Builder
