Group Lead, Engineering
Viewpointsystem
AssemblyCloud
Salesforce Administrator
The Recording Academy
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $47 - $52 per hour
Job Level
Mid-LevelSenior
Tech Stack
AssemblyCloud
About the role
- Administration and support of the Salesforce platform for the entire Recording Academy and its affiliates
- Make changes to the system, maintain security and integrity, and verify data quality
- Provide user training and support and write process documentation
- Manage reports and dashboards
- Work with stakeholders to determine prioritization of features and design and implement scalable solutions on the platform
- Lead Salesforce administration with a focus on building and scaling automations (Flows, Process Builder and Workflow retirement)
- Design and maintain a robust permission set structure that scales with business growth and ensures data security
- Administer and optimize Marketing Cloud and Form Assembly, ensuring smooth integration with core Salesforce processes
- Translate business requirements into scalable Salesforce solutions that support long-term strategy
- Partner with stakeholders to gather, document, and refine requirements and deliver solutions that drive adoption and efficiency
- Manage integrations with third-party tools and Salesforce, ensuring data integrity and seamless operations
- Proactively communicate Salesforce releases, new functionality, and testing requirements to business users
- Provide responsive support by triaging, resolving, and preventing recurring user issues
Requirements
- Bachelor’s degree and Salesforce Administrator Certification required
- Marketing Cloud and Advanced Administrator certifications preferred
- 5+ years of Salesforce administration experience across multiple environments or rapidly evolving organizations
- Proven expertise in automation design (Flows), scalable data models, and custom configurations
- Strong experience in permission set architecture and role-based access models
- Track record of delivering scalable and maintainable solutions aligned with Salesforce best practices
- Strong business analysis skills, including requirements gathering, documentation, and stakeholder engagement
- Experience with third-party tools for data collection and cleaning (FormAssembly, DemandTools, etc.)
- Excellent troubleshooting and problem-solving abilities
- Ability to work with a sense of urgency while managing competing priorities
- Strong collaboration skills with the ability to communicate clearly with both technical and non-technical stakeholders
- Willingness and availability for some travel as needed for periodic team meetings
Benefits
- Medical, dental, and vision coverage
- 401(k) match
- Generous paid time off
- Comprehensive benefits package (with medical, dental, and vision coverage, a 401k match, generous paid time off, and more)
- Remote work
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce administrationautomation designdata modelscustom configurationspermission set architecturerole-based access modelsdata integrityreport managementdashboard managementrequirements gathering
Soft skills
troubleshootingproblem-solvingcollaborationcommunicationbusiness analysisstakeholder engagementtime managementadaptabilityuser trainingprocess documentation
Certifications
Salesforce Administrator CertificationMarketing Cloud CertificationAdvanced Administrator Certification
