Salesforce Administrator
StarRez, Inc.
Cloud
Salesforce Administrator
SouthState Bank
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Colorado, Florida, North Carolina, South Carolina, Texas, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $74,400 - $118,848 per year
Job Level
Mid-LevelSenior
About the role
- Configure and maintain Salesforce to support business operations
- Manage user accounts and permissions, roles, licenses, and active settings
- Build and enhance flows; develop and maintain custom reports and dashboards
- Ensure data integrity and monitor daily jobs for completion and resolution
- Identify, diagnose, and troubleshoot end user problems; field incoming service requests and resolve within SLAs
- Support and perform Salesforce and nCino implementations, configurations, maintenance, and improvements
- Serve as subject matter expert on initiatives, translating business requirements into scalable solutions
- Analyze and verify requirements; develop standard templates and requirements specifications
- Develop product designs and enable new features through configuration
- Perform application testing of new releases and enhancements; coordinate and facilitate UAT and training
- Coordinate implementation activities and communications with subject matter experts and stakeholders
Requirements
- Bachelor’s Degree
- 3+ years in financial services
- 1+ year in software delivery
- Salesforce Administrator, Salesforce Platform App Builder and Salesforce Advanced Admin certification or the ability to obtain upon hire
- Advanced knowledge MS Office tools, particularly Excel, PowerPoint, Visio, Word, and SharePoint
- Strong understanding of Banking Line of Business operations and technology support requirements
- Good understanding of commercial loan origination processes, mortgage operations, and other business practices and workflows
- Experience configuring and maintaining Salesforce and nCino
- Experience building and enhancing flows, creating reports and dashboards, and managing user accounts and permissions
- Experience performing application testing and arranging user acceptance testing
- Must be able to stand and/or sit for long periods of time and access/interpret information on computer screens
- Secure home office environment and reliable private internet connection (not cellular hotspot); cable or fiber preferred
- Ability to travel to meetings as needed
Benefits
- Remote Opportunity - VA, NC, SC, GA, FL, AL, TX, & CO
- Required annual compliance training
- Cross departmental training
- Management/Leadership training
- New Employee Orientation
- Opportunity to obtain Salesforce Administrator, Salesforce Platform App Builder and Salesforce Advanced Admin certification upon hire
- Benefits | SouthState Careers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce configurationSalesforce administrationnCino implementationreport creationdashboard developmentapplication testinguser acceptance testingdata integrity monitoringtroubleshootingbusiness requirements analysis
Soft skills
problem-solvingcommunicationstakeholder managementorganizational skillssubject matter expertisecollaborationanalytical thinkingattention to detailtraining facilitationtime management
Certifications
Salesforce AdministratorSalesforce Platform App BuilderSalesforce Advanced Admin
