Salesforce Administrator
The Recording Academy
AssemblyCloud
Junior Salesforce Administrator
Helios Service Partners
full-time
Posted on:
Location Type: Remote
Location: Remote • Connecticut • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $80,000 per year
Job Level
Junior
Tech Stack
Cloud
About the role
- Manage day-to-day administration of Salesforce CRM through user request Case management, data uploads and updates, user management, error handling, and general improvement efforts.
- Manage and create Salesforce users, profiles, roles, public groups, share settings and other administrative responsibilities.
- Participate in business analysis, identify business requirements, declarative development/design, create user stories with acceptance criteria, perform QA, participate in UAT tasks, and deploy using company tools.
- Participate in change management in multiple sandboxes.
- Support Salesforce product configuration changes such as validation rules, page layouts, fields, and flows.
- Maintain data integrity through data cleansing, de-duplication and duplication rules, matching rules, and record merging.
- Assist in documenting existing processes and workflows to strengthen institutional knowledge and training resources.
- Create reports and dashboards as requested by different teams.
- Perform other tasks and projects as assigned.
Requirements
- Salesforce Certified Administrator certification required
- Sales and/or Service Cloud certification preferred
- Experience with Salesforce Field Service and/or Service Cloud is desirable
- Experience using Clickup or similar project management software
- Experience with SOQL and Salesforce Inspector or any other Data management tool
- Experience with DevOps tools such as GearSet, Copado, or GitHub
- Experience with basic declarative automation through Salesforce Flow
- Strong written and verbal communication skills
- Highly motivated and ability to work collaboratively and show initiative
Benefits
- Annual bonus
- Commissions
- Equity
- Sign-on payments
- Full range of medical, financial, and/or other benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce CRMSOQLSalesforce Flowdata managementdeclarative developmentdata cleansingvalidation rulespage layoutsrecord merginguser stories
Soft skills
strong written communicationstrong verbal communicationcollaborativehighly motivatedinitiative
Certifications
Salesforce Certified AdministratorSales and/or Service Cloud certification