Junior Salesforce Administrator
Helios Service Partners
Cloud
Salesforce Administrator
PatientNow
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudVisualforce
About the role
- Act as a Salesforce solution architect—understanding cross-functional business needs and designing scalable system solutions.
- Translate strategic initiatives into system requirements and recommend configurations to support long-term business goals.
- Evaluate and recommend opportunities to embed AI-driven tools and automation to improve processes, data insights, and user experience.
- Oversee day-to-day operation, maintenance, and optimization of the Salesforce platform; manage user accounts, roles, profiles, permissions, sharing rules, and license allocations.
- Perform regular data integrity audits, de-duplication, and enrichment.
- Configure and customize Salesforce using flows, automation tools, validation rules, approval processes, and more.
- Build and maintain reports, dashboards, and analytics (including Einstein Analytics).
- Integrate third-party apps and middleware, and support seamless system interoperability.
- Proactively roll out new features including Lightning components, CPQ, and other cloud solutions.
- Serve as the go-to Salesforce expert for users; create and lead training sessions and maintain documentation and help resources.
- Maintain a secure, compliant Salesforce environment; manage the release cycle: testing, deployment, and change management.
- Partner with stakeholders to assess pain points, define process improvements, and drive continuous improvement and AI enablement.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
- 4+ years of experience as a Salesforce Administrator in a mid to large-scale organization, preferably in a SaaS environment.
- Salesforce Administrator Certification (Advanced Administrator or other relevant certifications are a plus).
- Advanced knowledge of Salesforce Lightning, Sales Cloud, and Service Cloud.
- Proficiency with declarative development tools (Flows, Process Builder, Validation Rules, etc.).
- Experience with AI capabilities in Salesforce (e.g., Einstein, predictive analytics, GPT integration) a plus.
- Familiarity with Apex, Visualforce, and Lightning Web Components.
- Comfortable with data management tools (Data Loader, Excel Connector).
- Experience integrating platforms via tools such as MuleSoft, Boomi, or Conga.
- Strong communication, problem-solving, and project management skills; ability to manage multiple projects and meet deadlines.
- Proactive approach to learning new technologies and staying current with industry trends.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceSalesforce LightningSales CloudService CloudFlowsProcess BuilderValidation RulesApexVisualforceLightning Web Components
Soft skills
communicationproblem-solvingproject managementproactive learningstakeholder managementprocess improvementtrainingdocumentationdata integrityuser experience
Certifications
Salesforce Administrator CertificationAdvanced Administrator Certification
