U.S. Green Building Council

Salesforce Administrator

• Enable and support a global user base of 250+ Sales Reps, CSMs, and Support Agents across NA/EU/APAC, improving CRM adoption and data accuracy through responsive administration and training.
• Administer core Salesforce configuration (profiles, permission sets, role hierarchy, sharing rules, page layouts, Lightning apps), ensuring secure, compliant, and least privilege access with a consistent user experience.
• Design, build, and optimize declarative automation and data models (Flows, validation rules, custom objects/fields) in collaboration with Sales Ops, RevOps , and Support to streamline lead to cash and case workflows.
• Analyze and track pipeline health, SLA adherence, and user adoption using Reports & Dashboards, CRM Analytics, and Data Loader audits, delivering actionable insights to business leaders.
• Manage the end-to-end change and release process—from requirements intake and solution design through sandbox testing, UAT, deployment (DevOps Center/Change Sets), and post release validation—maintaining auditable documentation.
• Provide strategic guidance on CRM roadmap, data governance, and integration best practices; coordinate workshops and user training; and stay current with Salesforce seasonal releases to communicate key impacts and opportunities.

Salesforce Operations Manager

Salesforce Developer

• As a Salesforce Developer, you will advance the mission of the U.S. Green Building Council (USGBC) by owning the end-to-end design, development, and integration of Salesforce solutions.
• Build with Apex, Lightning Web Components (LWC), Flow, and SOQL/SOSL, manage source control and CI/CD in Azure DevOps, and implement and optimize integrations via REST/SOAP APIs and middleware (e.g., Alumio), following best practices for security, scalability, and resilience.
• Partner with cross-functional teams to align Salesforce with business processes, improve API usage, and contribute to USGBC’s data governance program by driving data quality, lineage, security, and compliance.
• Report to the V.P. Enterprise Architect and be part of a Technology team environment where your contributions will help shape impactful outcomes.
• Work closely with teams like Membership, Operations, Marketing and Finance.
• Design and develop Apex, LWC, and Flow solutions for USGBC, ensuring scalable, secure, and maintainable implementations aligned to business requirements.
• Integrate Salesforce with external systems via REST/SOAP APIs and middleware (e.g.Alumino), ensuring data accuracy, reliability, and performance.
• Analyze and optimize SOQL/SOSL queries and Apex performance using Developer Console and monitoring tools, reducing query costs and improving response times.
• Support and maintain environments (Dev, QAS, Prod), coordinating releases, sandbox refreshes, and hotfixes to minimize downtime and deployment risk.
• Provide technical guidance on architecture, security (profiles, permission sets, sharing), and API usage limits to ensure compliance and reliability.
• Contribute to data governance by enforcing data quality rules, documenting data lineage, and implementing validation, deduplication, and field-level security.
• Document solution designs, deployment runbooks, and best practices to improve team onboarding and knowledge sharing.

Manager

• Develop and refine from time to time an advocacy strategy for USGBC, green building, and LEED at the state and local levels across CA, OR, WA, AK, and HI, for review and approval.
• Lead implementation of the approved strategy and priority projects, determined with supervisor.
• Track, analyze, and respond to green building policy developments in legislatures, agencies, and local governments
• Build and maintain a strong network of state and local policymakers and USGBC allies to advance policy goals
• Educate elected officials and agency staff through meetings, briefings, events, and lobbying efforts
• Collaborate with internal teams and at times with contracted consultants to monitor and respond to threats and opportunities
• Represent USGBC in advocacy coalitions, policy roundtables, and strategic forums
• Support team’s Federal policy activities in assigned states, as requested
• Coordinate with the Communications Director to develop and place policy-related content (10–15% of time)
• Serve as a local spokesperson and support member for public relations activities and events
• Facilitate inclusion of government officials in USGBC events

Salesforce Operations Manager

Salesforce Developer

Policy Manager, Pacific Region