Senior Director, Credentialing

U.S. Green Building Council

Senior Director managing GBCI credentialing and certificate programs. Overseeing development, compliance, and cross-functional initiatives for quality outcomes.

Posted 4/25/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $140,000 - $180,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead the development, delivery, and maintenance of GBCI credentialing and certificate programs, ensuring high-quality outcomes and program integrity
Oversee a team of up to 10 employees, providing leadership, coaching, and performance management to drive team effectiveness
Ensure all credentialing programs meet accreditation standards, including ISO/IEC 17024 and ANSI compliance requirements
Manage the Credential Maintenance Program (CMP), including policies, guidance documentation, and program reporting
Drive new credential development initiatives, ensuring projects are delivered on time with clear milestones and outcomes
Collaborate cross-functionally with Marketing, Business Development, Technology, and Customer Service teams to support program delivery and growth
Serve as the internal subject matter expert and primary point of contact for credentialing programs
Manage vendor and consultant relationships, including contracts and deliverables
Oversee translation efforts for global credentialing programs
Develop and implement functional strategies, budgets, policies, and procedures aligned with organizational goals
Support governance activities by serving as staff liaison to the Credentialing Steering Committee and Board

Requirements

What you’ll need

Minimum of 5+ years of experience in credentialing, professional certification, test development, or related field
Proven experience leading teams and managing complex programs or projects
Strong project management experience with demonstrated ability to deliver on timelines
Bachelor’s degree required
Master’s degree preferred (Business, Management, Educational Measurement, I/O Psychology, or related field)
Microsoft Office Suite (advanced Excel preferred)
Experience with credentialing or assessment platforms preferred
Strong leadership and team management skills
Excellent attention to detail and accuracy
Strong analytical thinking and problem-solving capabilities
Effective communication and stakeholder management skills
Ability to manage multiple priorities in a fast-paced environment
PMP or related project management certification preferred

Benefits

Comp & perks

Competitive compensation
401(k) with employer matching
Professional development reimbursement
New team member home office set-up stipend
Healthcare plan through Cigna including medical, dental, vision, and prescription drugs
Generous paid time off (12 paid holidays, 9 paid personal sick days and 2 to 3 weeks PTO)
6 weeks paid renewal leave after 7 years of continuous service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credentialingprofessional certificationtest developmentproject managementanalytical thinkingproblem-solvingattention to detailprogram reportingpolicy developmentbudget management

Soft Skills

leadershipteam managementcommunicationstakeholder managementcoachingperformance managementorganizational skillscollaborationtime managementadaptability

Certifications

PMPproject management certification