U.S. Bank

Marketing

• Act as the strategic link between SMB customer needs, market insights, product, and go‑to‑market teams
• Lead a team responsible for SMB product marketing and campaign strategy to drive adoption, pipeline, and revenue growth
• Translate SMB buyer behavior, competitive dynamics, and vertical‑specific needs into actionable marketing and product recommendations
• Lead ongoing market research, competitive analysis, and SMB voice‑of‑customer programs to identify segment needs, opportunities, and friction points
• Build and maintain SMB buyer personas, pain‑point maps, and vertical‑specific use‑case frameworks
• Use insights to shape product strategy, marketing narratives, demand planning, and vertical expansion priorities
• Develop differentiated positioning and messaging for Elavon Business Solutions across priority SMB verticals (e.g., retail, restaurants, healthcare services, professional services)
• Own messaging frameworks for sales, marketing, partners, and executives—ensuring consistency across Elavon.com, digital campaigns, events, and sales assets
• Shape the product story across the full funnel, including acquisition, onboarding, activation, and retention
• Own SMB go‑to‑market planning for new product launches and enhancements, including segment definition, value prop refinement, readiness criteria, pricing/packaging influence, and commercialization strategy
• Build launch and scale‑up plans that support both Elavon.com digital channels and Direct Sales teams
• Create and lead SMB‑focused acquisition strategies that drive qualified traffic, high‑quality lead capture, and conversion across channels (paid media, SEO, website pathways, email, content, and partner channels)
• Collaborate with Digital Marketing, Analytics, and Sales Operations to define funnel KPIs, improve conversion performance, and maximize ROI
• Develop integrated vertical campaigns that accelerate demand and pipeline contribution
• Build sales enablement content—including playbooks, vertical narratives, product sheets, demos, competitive insights, and objection‑handling guides
• Partner with Sales teams to support sell‑through of SMB solutions, including co‑marketing assets, vertical toolkits, partner‑ready messaging, and campaign activation resources
• Enable sales teams with insights and tools that help them better position our value to SMB prospects and customers
• Develop and execute SMB lifecycle programs that increase activation, deepen product usage, drive cross‑sell, and improve retention
• Partner with Product, Customer Success, and Analytics to define lifecycle journeys that reduce churn and expand product penetration across the SMB base
• Build data‑driven programs (email, SMS, in‑product, triggered workflows) that drive incremental portfolio and revenue growth
• Monitor campaign performance, product adoption, funnel dynamics, and revenue outcomes across SMB channels
• Deliver performance insights that refine marketing strategy, inform product roadmap decisions, and surface opportunities to accelerate growth—consistent with the performance feedback loop in the uploaded job description
• Build SMB case studies, success stories, and advocacy programs that reinforce customer value and support sales effectiveness

Vice President – Head of SMB Marketing

Full-stack Engineer

• Responsible for designing, developing, testing, operating and maintaining products
• Performance Testing & Engineering - Design, develop, and execute performance tests using Apache JMeter and other industry-standard tools.
• Conduct mobile and browser performance testing to validate responsiveness and scalability.
• Implement service virtualization strategies to simulate dependent systems and reduce test environment constraints.
• System Optimization - Perform Java application tuning for memory, thread, and garbage collection optimization.
• Analyze and optimize backend services, APIs, and microservices for high throughput and low latency.
• Observability & Monitoring - Integrate and leverage observability tools such as Datadog APM, Prometheus, and Grafana for real-time performance monitoring.
• Define and track key performance indicators (KPIs) and service-level objectives (SLOs).

Software Engineer 2 – Performance Engineering

DevOps Engineer

• Supporting production applications and proactively looking for ways to automate discoveries
• Eliminating incidents from recurring and/or reducing the time it takes to get customers back up and running
• Improving availability, latency, performance, efficiency, and effective proactive monitoring
• Interfacing with business users, development teams and system administrators
• Developing, coordinating, and conducting technical reliability studies on engineering designs
• Measuring and analyzing the reliability of design, materials, processes, cost, and final products
• Recommending design or test methods and statistical process control procedures
• Completing risk analysis studies of new designs and processes
• Undertaking testing and analysis on failures, proposing changes in design or formulation to improve system and/or process reliability

Reliability Engineer 3

Account Executive

• Oversee and cultivate relationships with strategic healthcare accounts, focusing on long-term growth and retention.
• Analyze client data and industry trends to provide actionable insights and recommendations that enhance operational performance.
• Deliver consultative support to healthcare organizations, addressing challenges and identifying opportunities for improvement and expansion.
• Present performance results and strategic solutions to clients, leveraging deep industry knowledge to drive value.
• Collaborate with internal teams to develop and implement solutions that address client needs and resolve issues efficiently.
• Maintain a high level of client satisfaction through proactive communication and exceptional service delivery.

Healthcare Payments Client Executive

Auditor

• Completing audit engagement assignments with minimal supervision from the audit team management
• Understanding risk and risk management techniques, identify and analyze business processes, key risks and critical controls, and evaluate control design adequacy
• Performing or supervising control testing
• Documenting work performed in conformance with internal audit policies and procedures
• Assisting the audit team management in planning audit engagements
• Performing or supervising staff auditors in the testing of controls based on audit program directions
• Drafting audit issues under the supervision of the audit team management
• Assisting the audit team management in the reporting and wrap-up phases of audits

Senior Auditor – Corporate Treasury

Events

• Monitors account activity to identify fraudulent financial transactions and violations
• Secures accounts to prevent losses
• Works with internal departments to validate that charges are authorized
• Works with merchants to resolve customer service issues or fraudulent activity
• Maintains merchant processing statistics and records

Fraud Risk Analyst – Loss Prevention

Financial Planning and Analysis

• Provide accounting, administration and investor servicing for hedge funds, private equity funds and closed-end registered products
• Calculate net asset value(s) and disseminate financial and performance information to the investment advisor and their investors
• Ensure all fund accounting functions are completed in accordance with Generally Accepted Accounting Principles (GAAP)
• Records trade information, income/expense activity and applies valuation of securities in the portfolio accounting system
• Enters and reconciles all investor contributions and withdrawals in the partnership accounting system
• Allocates fund level profits to individual investors for preparation and distribution of investor statements
• Reviews and coordinates fund expense analysis and expense processing
• Prepares fund financial statements, audit and tax schedules

Senior Accountant, Alternative Investments

Manager

• Assists Mortgage Retail Regional Manager in the leadership and management of Mortgage Loan Originators to achieve production goals, operational excellence, growth and profitability of the region.
• Maintains a personal pipeline of retail mortgage loans.
• Recruits, interviews and trains elite talent, as well as be pro-active in retaining current employees and managing performance.
• Actively participates in local and state mortgage banking, realtor, and builder trade associations, and maintains a thorough understanding of mortgage industry knowledge and current issues.
• Communicate business goals, objectives and company performance results to staff.
• Promote an effective sales environment through sales training, individual and team coaching, and in the creation of marketing materials.
• Act as liaison between U.S. Bank Home Mortgage and other departments/areas of the company.
• Establishes collaborative partnerships with other business lines within U.S. Bank.

Mortgage Branch Manager

Solutions Engineer

• Lead, coach, and develop an operations team responsible for Wealth Banking Services client support
• Set clear expectations, monitor performance, and provide ongoing feedback and development
• Manage staffing levels, workflow distribution, and capacity planning to meet SLAs in a high-growth environment
• Foster a culture of accountability, collaboration, and continuous improvement
• Oversee daily execution of client servicing activities, including: Teller-type transactions, Wire transfers, Loan payments, Account opening and maintenance, Ongoing client service requests
• Ensure operational processes are executed accurately, efficiently, and in compliance with internal policies and regulatory requirements
• Identify opportunities to improve efficiency, scalability, and risk mitigation
• Ensure adherence to legal, regulatory, and accounting requirements impacting Wealth Management and Securities Services
• Maintain strong operational controls and documentation
• Partner with compliance, risk, and audit teams as needed
• Partner with internal stakeholders across Wealth Management, Operations, and leadership teams
• Communicate effectively with peers and leaders regarding performance, capacity, risks, and improvement opportunities
• Support change initiatives related to growth, process optimization, and systems

Wealth Banking Services Solutions Manager – Operations

Project Manager

• Own the design, delivery, and ongoing evolution of performance reporting and analytics for the Direct Sales organization
• Track and report on key business and sales KPIs including sales activity, lead generation, retention activity, value‑added sales (MPS) , and USB deepening (referrals and compensation)
• Produce executive‑ready insights that highlight trends, risks, opportunities, and performance against targets
• Support campaign analytics and compensation reporting , including performance thresholds and required reporting files
• Maintain reporting structures and hierarchies, ensuring alignment across BI platforms and master data (MDM)
• Leverage Salesforce and related tools as key data sources for analytics, dashboards, and reporting
• Partner with technical and BI teams to ensure data accuracy, integrity, and consistency across systems
• Identify opportunities to automate or streamline recurring reports and reduce manual effort
• Partner with Direct Sales leadership, Marketing, Finance, HR, and Business Intelligence teams to align reporting definitions and priorities
• Support ongoing tracking of lead‑generation and retention activities in coordination with Marketing and Hybrid teams
• Continuously improve reporting processes to better support sales execution and leadership decision‑making

Sales Analytics and Performance Reporting Project Manager

Security Engineer

• Leading staff in the completion of audit engagements with minimal supervision from managers
• Monitoring progress of audit engagements against plan and schedule
• Assessing work performed by the audit engagement team
• Providing coaching and on-the-job training for team members
• Ensuring engagements are completed in conformance with internal audit policies and procedures
• Partnering with leaders in assigned Line of Business, Risk/Compliance/Audit (RCA) Consultants, and other RCA Managers
• Overseeing the successful creation, implementation, and maintenance of an effective risk management framework
• Leading projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations
• Facilitating the identification of gaps and driving solutions that minimize losses resulting from inadequate internal processes, systems, or human errors
• Ensuring the active identification, response and/or escalation of risks as appropriate
• Influencing policies and procedures to maximize profit potential and minimize regulatory exposure
• Accountable for an effective partnership between the Line of Business and the Lines of Defense

Senior Audit Project Manager – Information Security

Director

• Provide strategic leadership for quality assurance and testing across Card Technology.
• Ensure seamless operation of software components and meet quality standards.
• Lead a multi-disciplinary team of software engineers, test engineers, and automation specialists.
• Provide architectural guidance for testing frameworks and CI/CD integration.
• Build relationships with engineering, platform, product, and business stakeholders.
• Establish high engineering standards for testing architecture and documentation.
• Represent the testing function in strategic planning and leadership forums.

Director of Integrated Testing

• Manage and deliver a broad portfolio of Direct Sales initiatives and projects, ensuring priorities are executed on time
• Support day‑to‑day sales operations, resolving issues and acting as a point of coordination for sales leaders
• Lead and continuously improve new‑hire onboarding and ongoing sales enablement programs
• Deliver training across Direct sales skills, Salesforce adoption, USB solutions, and rules of engagement
• Partner closely with Marketing to support campaign execution, lead‑generation tracking, associations, and data tools (e.g., ZoomInfo)
• Represent the Direct Sales team on internal cross‑functional calls related to customer impact, pricing actions, and communications
• Drive process improvement to better align Direct Sales with CAM retention teams and USB bankers

Direct Sales Project Manager

• Own the design, delivery, and ongoing evolution of performance reporting and analytics for the Direct Sales organization
• Track and report on key business and sales KPIs including sales activity, lead generation, retention activity, value‑added sales (MPS), and USB deepening (referrals and compensation)
• Produce executive‑ready insights that highlight trends, risks, opportunities, and performance against targets
• Support campaign analytics and compensation reporting, including performance thresholds and required reporting files
• Maintain reporting structures and hierarchies, ensuring alignment across BI platforms and master data (MDM)
• Leverage Salesforce and related tools as key data sources for analytics, dashboards, and reporting
• Partner with technical and BI teams to ensure data accuracy, integrity, and consistency across systems
• Identify opportunities to automate or streamline recurring reports and reduce manual effort
• Partner with Direct Sales leadership, Marketing, Finance, HR, and Business Intelligence teams to align reporting definitions and priorities
• Support ongoing tracking of lead-generation and retention activities in coordination with Marketing and Hybrid teams
• Continuously improve reporting processes to better support sales execution and leadership decision-making

Direct Sales Analytics, Performance Reporting Project Manager

Analyst

• Responsible for approving the extension of credit and/or making recommendations to the person(s) making the final lending decisions on new, renewal and extension loans
• Conducts a complete credit analysis including gathering, analyzing, and interpreting all types of credit information on existing and prospective customers
• Reviews customer accounts and portfolios to identify, evaluate and determine the appropriate course of action on potential credit quality issues in order to maximize credit quality and minimize risk and potential loss to the company
• May use technological tools, including computer software, to assist in the credit analysis process by helping evaluate a particular credit or a portfolio