Member Support Specialist
Professional Management Enterprises (PME)
Field Relief Manager
U-Haul
full-time
Posted on:
Location Type: Office
Location: Springfield • Illinois • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Fill in for vacationing General Managers at U-Haul centers in your area, providing coverage as needed to deliver exemplary customer service
- Manage people and center operations, including staff supervision and scheduling
- Be responsible for financial results and customer satisfaction, including P&L accountability
- Perform U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program
- Ensure safety compliance and use protective equipment when required
- Work weekends and holidays and perform physical tasks required by the role (including moving a minimum of 50 lbs.)
Requirements
- 1-3 years of management experience in retail or other service industry with responsibility for financial results and customer satisfaction
- Previous management proficiency in high-volume retail with profit and loss (P&L) accountability
- Valid driver’s license and the ability to maintain a good driving record
- Able to work weekends and holidays
- Computer expertise
- High school diploma or equivalent
- Ability to move a minimum of 50 lbs. assisted or unassisted
- Willingness to work both indoors and outdoors and use protective clothing or gear as required
- Ability to work around moving parts, machines, fumes or irritant chemicals (special safety precautions)
Benefits
- “Hire Fast, Pay Fast.”
- Start today and get paid today; paid hands-on working interview
- $100 hiring bonus
- $300 cash bonus paid immediately upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program
- Paid holidays, vacation, and sick days, if eligible
- Career stability
- Gym Reimbursement Program, if eligible
- Opportunities for advancement
- Valuable on-the-job training
- Complete Benefit Plan, if eligible
- RRSP payroll deduction plan
- Deferred profit-sharing plan, if eligible
- You Matter Program (EAP)
- Mindset App Program
- Wellness Programs
- Discounts on Apple products, Dell computers, hotels, and more
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
management experienceP&L accountabilityU-Haul Equipment Inspection1-2-3 Punch Certification Programfinancial results responsibilitycustomer satisfaction managementphysical task performancesafety compliance
Soft skills
customer servicestaff supervisionschedulinginterpersonal skillsleadership
Certifications
valid driver’s license
