SunSource

Inside Sales / Customer Service Representative

SunSource

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

Visit company website
✨ AI Apply
Manual Apply

Job Level

JuniorMid-Level

About the role

  • Support customers and outside sales team
  • Prioritize and manage your workload in a fast-paced environment
  • Proactively anticipate customer's and manager's needs
  • Field 50-100+ calls/emails daily
  • Effectively communicate via email/phone
  • Process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance.

Requirements

  • HS Diploma or equivalent
  • Associates / Bachelor's degree in related field is preferred
  • 2+ years of experience in an inside sales / customer service position
  • Previous experience in customer service, sales and/or purchasing within a manufacturing or distribution environment is strongly preferred
  • Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, Microsoft Outlook and vendor pricing programs
  • Clear and concise verbal and written communication skills
  • Ability to communicate effectively
  • Working experience with Trend is a plus
  • Strong organizational skills, analytical, mathematical, and mechanical aptitude is required