Develop and execute strategy for Twilio's API Gateway and Developer Experience products globally
Collaborate within the Twilio Technology Platform to shape the platform supporting Twilio's global communications services
Work on API design, developer experience, planning and prioritizing sprints, and defining the product roadmap
Spec out new features and product enhancements
Create and contribute to the roadmap for your product area
Communicate the business and technical rationale behind product decisions
Define and report product metrics and be data driven
Mock up concepts, write functional specs, cut tickets, write copy, and express ideas to engineers, designers and product managers
Work with engineering teams and provide consistent product support to ship products
Engage with the developer community to understand improvements and unlock new uses
Requirements
4+ years of experience envisioning and building resilient, high-throughput services and products
Ability to work with engineering, architecture, design, product marketing, GTM sales and customer support to help launch new products and support existing ones
Be able to contribute to the management of your products from both a technical and business perspective
Ability to ship quality products in a fast-paced environment
Experience working directly with engineers and engineering management
Strong technical background
Hands on, passionate, and collaborative
Strong analytical and problem solving skills, and are data driven
Outstanding written and oral communication skills
Coding experience through academic, professional, or personal projects (desired)
Experience with REST API industry standards, SDK best practices (desired)
Experience in developing large-scale, enterprise-grade APIs for PaaS and SaaS platforms, including API gateways, SDK development, and infrastructure (desired)
A Master in Engineering or Technology degree is preferred (desired)
Benefits
competitive pay
generous time off
ample parental and wellness leave
healthcare
a retirement savings program
health care insurance
401(k) retirement account
paid sick time
paid personal time off
paid parental leave
equity plan eligibility
corporate bonus plan
remote-first work
support for volunteering and donation efforts
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
API designREST APISDK developmentPaaSSaaSproduct metricsfunctional specificationsdata analysisproduct roadmaphigh-throughput services