Twilio

Staff Product Manager – API Gateway and Developer Experience

Twilio

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $184,500 - $271,300 per year

Job Level

Lead

About the role

  • Develop and execute strategy for Twilio's API Gateway and Developer Experience products globally
  • Collaborate within the Twilio Technology Platform to shape the platform supporting Twilio's global communications services
  • Work on API design, developer experience, planning and prioritizing sprints, and defining the product roadmap
  • Spec out new features and product enhancements
  • Create and contribute to the roadmap for your product area
  • Communicate the business and technical rationale behind product decisions
  • Define and report product metrics and be data driven
  • Mock up concepts, write functional specs, cut tickets, write copy, and express ideas to engineers, designers and product managers
  • Work with engineering teams and provide consistent product support to ship products
  • Engage with the developer community to understand improvements and unlock new uses

Requirements

  • 4+ years of experience envisioning and building resilient, high-throughput services and products
  • Ability to work with engineering, architecture, design, product marketing, GTM sales and customer support to help launch new products and support existing ones
  • Be able to contribute to the management of your products from both a technical and business perspective
  • Ability to ship quality products in a fast-paced environment
  • Experience working directly with engineers and engineering management
  • Strong technical background
  • Hands on, passionate, and collaborative
  • Strong analytical and problem solving skills, and are data driven
  • Outstanding written and oral communication skills
  • Coding experience through academic, professional, or personal projects (desired)
  • Experience with REST API industry standards, SDK best practices (desired)
  • Experience in developing large-scale, enterprise-grade APIs for PaaS and SaaS platforms, including API gateways, SDK development, and infrastructure (desired)
  • A Master in Engineering or Technology degree is preferred (desired)
Benefits
  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program
  • health care insurance
  • 401(k) retirement account
  • paid sick time
  • paid personal time off
  • paid parental leave
  • equity plan eligibility
  • corporate bonus plan
  • remote-first work
  • support for volunteering and donation efforts

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
API designREST APISDK developmentPaaSSaaSproduct metricsfunctional specificationsdata analysisproduct roadmaphigh-throughput services
Soft skills
collaborationcommunicationanalytical skillsproblem solvingpassionhands-ondata-driventechnical perspectivebusiness perspectivefast-paced environment
Certifications
Master in EngineeringMaster in Technology
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