Twilio

Staff Product Manager, API Gateway and Developer Experience

Twilio

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $184,500 - $271,300 per year

Job Level

Lead

About the role

  • Develop and execute strategy for Twilio's API Gateway and Developer Experience products globally.
  • Collaborate within the Twilio Technology Platform to shape the platform supporting Twilio's global communications services.
  • Work on API design, developer experience, planning and prioritizing sprints, defining the product roadmap and spec-ing out new features and product enhancements.
  • Create and contribute to the roadmap for your product area.
  • Communicate both the business and technical rationale behind product decisions.
  • Define and report product metrics; be data driven.
  • Mock up concepts, write functional specs, cut tickets, write copy and express ideas to engineers, designers and product managers.
  • Work with engineering teams and provide consistent product support to ship products.
  • Engage with the developer community to understand improvements, increase functionality and unlock new uses.
  • Occasionally travel to participate in project or team in-person meetings.

Requirements

  • 4+ years of experience envisioning and building resilient, high-throughput services and products.
  • Ability to work with engineering, architecture, design, product marketing, GTM sales and customer support to help launch new products and support existing ones.
  • Be able to contribute to the management of your products from both a technical and business perspective.
  • The ability to ship quality products in a fast-paced environment; experience working directly with engineers and engineering management.
  • Strong technical background.
  • Hands on, passionate, and collaborative.
  • Strong analytical and problem solving skills, and are data driven.
  • Outstanding written and oral communication skills.
  • Coding experience through academic, professional, or personal projects (desired).
  • Experience with REST API industry standards, SDK best practices (desired).
  • Experience in developing large-scale, enterprise-grade APIs for PaaS and SaaS platforms, including API gateways, SDK development, and infrastructure (desired).
  • A Master in Engineering or Technology degree is preferred (desired).
  • This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Benefits
  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program
  • health care insurance
  • 401(k) retirement account
  • paid sick time
  • paid personal time off
  • paid parental leave
  • eligibility to participate in Twilio’s equity plan
  • corporate bonus plan
  • remote-first work and global inclusion
  • support for volunteering and donation efforts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
API designREST APISDK developmentPaaSSaaSproduct metricsfunctional specificationsdata analysisproduct roadmaphigh-throughput services
Soft skills
collaborationcommunicationanalytical skillsproblem solvingpassiontechnical backgroundbusiness perspectiveteam supportfast-paced environmentengagement with developer community
Certifications
Master in EngineeringMaster in Technology
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