Twilio

HR Compliance Program Lead

Twilio

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Senior

About the role

  • Maintain compliance of country, state, and local laws relating to employment, and HR policies and processes for APAC.
  • Consult, influence, and perform as a trusted advisor to build cross-functional partnerships and collaboration at all levels across the People and Legal teams to address compliance requirements.
  • In partnership with the Legal team, maintain awareness of and track new legislation, benchmark/research legal and regulatory requirements, and engage the right COEs/partners to ensure timely implementation.
  • Keep current with government regulatory reports and programs, and complete and submit required reporting to the relevant authorities in a timely manner.
  • Work with project teams to translate legal obligations into policy, system, or process requirements, supervise the effectiveness of processes designed to meet obligations, and develop and/or advise on remediation plans to mitigate risk.
  • Develop and implement ongoing audit processes and internal controls, analyze results, and develop appropriate recommendations to ensure and enhance adherence to compliance standards and mitigate risk.
  • Settle and lead mandatory HR compliance training requirements and solutions for delivery to Twilions in APAC.
  • Establish and operationalize reporting governance to accurately maintain data, maintain and update documentation tracking systems, and ensure proper recording, approval, and filing/retention.

Requirements

  • 6+ years of HR or employment and labor law experience. Global experience and specialization in compliance is highly preferred.
  • Subject matter expertise in regulatory areas and with the various laws that impact HR, including global hiring requirements, overtime/pay premiums, anti-harassment training, policy obligations, and time tracking, and demonstrated judgment and experience assessing risk.
  • Working knowledge of APAC employment laws in India and familiarity with employment laws in other APAC countries, with knowledge of additional countries including EMEA or NAMER considered a bonus.
  • Demonstrated policy and procedure development and enforcement to ensure compliance
  • Demonstrated ability to navigate successfully within ambiguity, with multiple priorities in a dynamic, fast-paced, changing environment.
  • Experience identifying and resolving issues. Ability to establish strong cross-functional partnerships and experience driving projects and programs with a diverse group of partners.
  • Strong problem-solving and facilitation skills with a consistent record to persuade and influence change and partners.
  • Possesses a “seek to understand” mentality and the ability to exercise discretion and independent judgment.
  • Excellent written and verbal communication and social skills
  • Ability to work independently and as part of a team