Senior Program Manager, GTM Partner Programs
Samsara
Associate Program Manager, People Partnerships
Twilio
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$60,500 - CA$75,600 per year
Job Level
JuniorMid-Level
About the role
- Own the scheduling, logistics, and communications for enablement sessions, workshops, and onboarding programs within the People Partnerships team
- Create and update training assets such as slides, facilitator guides, job aids, microlearnings, and short videos in partnership with enablement program managers
- Ensure training materials, documentation, and resources are accurate, accessible, and consistently updated
- Manage learner reminders, surveys, knowledge checks and follow-up activities to drive completion and engagement
- Apply L&D best practices to review and refine materials produced by COEs and program owners (for ex: editing presentations for flow and and audience impact)
- Independently lead smaller enablement projects such as the TA SME learning series, follow-up practice sessions (e.g., role plays) after launches, and micro-learning efforts or self-service resources
- Facilitate parts of trainings as needed and occasionally lead smaller sessions independently
- Look ahead to identify and pilot opportunities — such as AI, automation, new tools, templates, and processes — that streamline enablement delivery, enhance scalability, and elevate the learner experience
- Collect and analyze participation, performance, and feedback data to evaluate program effectiveness
- Identify risks, inefficiencies, and gaps in enablement delivery and surface recommendations
Requirements
- 1+ years of experience in program coordination, learning, operations, or program support
- Strong organizational and project management skills, with ability to manage multiple partners, priorities, and timelines at once
- Excellent written and verbal communication skills, with strong attention to detail
- Growth mindset with a desire to continuously learn and build enablement and program/project management expertise
- Familiarity with learning management systems, instructional design concepts and tools like Articulate 360 (Rise), and adult learning principles
- Knowledge of project management tools (e.g., Airtable)
- Prior exposure to talent, HR, or enablement functions in a fast-paced environment
- Experience creating or refining enablement materials (e.g., guides, toolkits, playbooks)
- Experience handling data and reporting; comfortable compiling insights and trends
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program coordinationlearning management systemsinstructional designdata analysisenablement materials creationproject managementadult learning principlesreportingfacilitationmicro-learning
Soft skills
organizational skillsproject management skillscommunication skillsattention to detailgrowth mindsetability to manage multiple prioritiesindependencecollaborationproblem-solvingadaptability
