Tutera Senior Living and Health Care

Sales

• Responsible for building referral source relationships in a variety of settings, such as hospitals, clinics, and senior-service related organizations within the community.
• Work to build and grow census and quality mix by developing the market, working with acute care and other referral sources, and providing prospective residents and/or responsible parties with appropriate information and assistance.

Sales and Marketing Coordinator

Director

• Supporting and carrying out the administration and management of Nursing Services to residents in accordance with orders of the physicians
• Partnering with the Director of Nursing (DON)
• Responsible for the 24-hour supervision of Nursing Services
• Directing the Nursing Department to maintain quality standards of care
• Assuming responsibility for clinical operations in absence of the Director of Nursing (DON)

Assistant Director of Nursing – RN

Administrative Assistant

• responsible for the overall management of business office activities in accordance with current applicable federal, state, and local standard guidelines and regulations, and as directed by the administrator
• responsible for coordinating with the Central Billing Office on managing insurance payments, including private, and other managed care
• managing refunds for accounts receivable
• maintaining appropriate logs and reports, not limited to, resident funds, census records, and case accounts

Business Office Manager

• Responsible for supervising and coordinating the activities of the maintenance department to ensure environmental center compliance in accordance with Federal, State and Local ordinance, regulations and building codes.
• Ensure the community is maintained in a sanitary, attractive, and orderly condition; in good repair, free from hazards such as those caused by electrical, plumbing, ventilation, heating and cooling systems.
• Responsible for the provision of quality laundry service.

Maintenance Director

• Supervising and coordinating the activities of the maintenance department
• Ensure environmental center compliance in accordance with Federal, State and Local ordinance, regulations and building codes
• Ensure the community is maintained in a sanitary, attractive, and orderly condition
• Maintain the community in good repair, free from hazards caused by electrical, plumbing, ventilation, heating and cooling systems
• Provision of quality laundry service

• Responsible for supporting and carrying out the administration and management of Nursing Services to residents in accordance with orders of the physicians and total needs of the residents
• In partnership with the Director of Nursing (DON), responsible for the 24-hour supervision of Nursing Services and directing the Nursing Department to maintain quality standards of care in accordance with current Federal, State and The Company standards, guidelines, and regulations
• In absence of the Director of Nursing (DON), assumes the responsibility for clinical operations

Assistant Director of Nursing, ADON, LPN

Administration

• Oversee the day-to-day operations of the facility to meet State and Federal regulations
• Supervise all department managers to ensure the facility is in compliance
• Responsible for the delivery of clinical services integrated with business plans while meeting or exceeding quality, clinical and utilization standards
• Ensure premier customer service while facilitating the resolution of resident care issues

Traveling Administrator – LNHA

Manager

• Managing the billing operations and provider credentialing processes within the centralized billing office
• Overseeing billing staff
• Ensuring accurate and timely submission of claims
• Managing credentialing for healthcare providers
• Maintaining compliance with regulatory requirements

Senior Regional Revenue Manager

• Responsible for the administration and management of Nursing Services to residents in accordance with orders of the physicians and the total needs of the residents.
• Responsible for 24-hour supervision of Nursing Services and directing the Nursing Department to maintain quality standards of care.
• In the absence of the Administrator, assume responsibility for center operations.

Director of Nursing, Traveling DON

Marketing

• Responsible for overseeing communities in the assigned region
• Reports to the Director of Marketing
• Conducting site visits, weekly and quarterly reporting
• Walk communities, develop new processes, and work leads

Regional Marketing Coordinator

• The Regional Marketing Coordinator is responsible for overseeing communities in the assigned region and reports to the Director of Marketing.
• Conducting site visits, weekly and quarterly reporting.
• Develop new processes, and work leads.

Payroll

• Responsible for carrying out payroll tasks for the company in accordance to company policies and procedures and applicable state and federal laws.
• Duties include historical edits, entering deduction adjustments, confirmation of data sets, creation of payroll reports, processing checks and direct deposit returns, processing final payouts, garnishments, and special projects.

Payroll Specialist

Consultant

• Provide on-site training and coaching to BOMs and staff across multi-state SNFs.
• Focus on stabilizing the top 5 priority facilities by turning around AR quickly.
• Identify, report, and resolve red flags with urgency and accuracy.
• Lead and support teams in collections, Medicaid pending resolution, PCC data entry for Medicare/insurance billing, AR management, and revenue cycle optimization.
• Serve as a change agent, developing action plans, monitoring progress, and ensuring accountability.
• Deliver effective and efficient training that equips staff to sustain improvements independently.
• Act as a stabilizer during leadership transitions or operational challenges.
• Communicate results and process improvements to senior leadership through clear reporting.
• Travel extensively across regions to support facilities.

Regional Business Optimization Consultant

Recruitment

• Manage and mentor recruiters and support staff via servant leadership style
• Establish performance metrics and accountability standards for the team
• Coordinate and manage daily staffing assignments for PRN employees
• Conduct yearly reviews
• Partner with Administrators and DONs to address staffing needs and assist with resolving process barriers and/or HR-related areas of concern that arise
• Professionally escalate process barriers and/or HR-related areas of concern by partnering with the Senior Director of Talent Acquisition and Regional Directors as needed to assist with resolution
• Monitor licensure, certifications, and compliance requirements
• Track labor usage, overtime, and cost savings
• Support onboarding, scheduling, and employee communication
• Maintain accurate documentation and reporting
• Monitor vacancies, time-to-fill, and other KPIs
• Ensure an exceptional candidate experience from first contact through onboarding
• Attendance is an essential part of the role
• Other duties as assigned by management

Sales and Marketing Coordinator

Assistant Director of Nursing – RN

Business Office Manager

Maintenance Director

Maintenance Director

Assistant Director of Nursing, ADON, LPN

Traveling Administrator – LNHA

Senior Regional Revenue Manager

Director of Nursing, Traveling DON

Regional Marketing Coordinator

Regional Marketing Coordinator

Payroll Specialist

Regional Business Optimization Consultant

Talent Acquisition Manager