Associate Manager
TUMI Genomics
Associate Manager
TUMI Genomics
part-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $20 - $21 per hour
Job Level
JuniorMid-Level
About the role
- Create a client experience reflecting TUMI brand while building and maintaining strong client relationships.
- Drive sales through outstanding service and meet/exceed individual and store sales and KPI goals (conversion, DPT, UPT, Client Data Capture).
- Display initiative: plan and prioritize, champion change, take responsibility for performance and deadlines.
- Train and develop store associates through roleplay, coaching, and quarterly goalsetting; assist Store Manager with training.
- Provide coaching and feedback, utilize company tools to create a 360-degree coaching culture.
- Communicate effectively upward, laterally, and with team; remain calm and deescalate situations.
- Ensure compliance: manage timecards, maintain Tumi University training, and adhere to company policies.
- Maintain visual merchandising and execute client engagement strategies (client books, thank you cards, events) to ensure superior client experience.
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.