Associate Manager
TUMI Genomics
Associate Manager
TUMI Genomics
full-time
Posted on:
Origin: • 🇺🇸 United States • Hawaii
Visit company websiteSalary
💰 $20 - $22 per hour
Job Level
JuniorMid-Level
About the role
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Display initiative: plan and prioritize, display strategic thinking, and champion change.
- Take responsibility for performance and complete all assigned tasks and meet deadlines.
- Help teach others training content through consistent roleplay and coaching; monitor and assist Store Manager with training and development for store associates.
- Provide coaching and feedback, articulate strengths, goals and opportunities, utilize company tools to create a 360-degree coaching culture.
- Exercise strong written and verbal communication; adapt communication upwards, laterally and to the team.
- Demonstrate ethical conduct, promote the organization’s business goals, and adapt flexibly to change.
- Remain calm and deescalate situations; collaborate effectively with team.
- Manage personal timecards to ensure payroll accuracy; maintain Tumi University Training; adhere to company policies and procedures.
- Ensure the store follows visual guidelines and directives; enforce excellent client services through client books, thank you cards and executing event strategies; ensure a consistent superior client experience.
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.