Manager, Identity & Access Management Services
Abbott
SQL
Assistant Manager
TUMI Genomics
full-time
Posted on:
Location: Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $22 - $23 per hour
Job Level
Mid-LevelSenior
About the role
- Create a client experience that accurately reflects the ethos of the TUMI brand while building and maintaining strong client relationships and driving sales through outstanding service.
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Display initiative: plan and prioritize, demonstrate strategic thinking, and champion change.
- Take responsibility for performance and complete assigned tasks and meet deadlines.
- Train and develop associates via roleplay and coaching; assist Store Manager with associate training and quarterly goalsetting.
- Provide coaching and feedback; utilize company tools to foster a 360-degree coaching culture.
- Assist Store Manager in recruiting and maintaining an active bench strength of potential candidates.
- Exercise strong written and verbal communication; adapt communication across stakeholders.
- Demonstrate ethical conduct, promote organizational goals, and deescalate situations.
- Collaborate effectively with team members.
- Assist with managing the store schedule, timecards, and payroll; maintain Tumi University Training; adhere to company policies.
- Ensure store follows visual merchandising guidelines and execute client service strategies (client books, thank you cards, events).
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Values a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.
