TUMI Genomics

Assistant Manager

TUMI Genomics

full-time

Posted on:

Origin:  • 🇺🇸 United States • Washington

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Salary

💰 $22 - $23 per hour

Job Level

Mid-LevelSenior

About the role

  • Create a client experience that accurately reflects the ethos of the TUMI brand while building and maintaining strong client relationships and driving sales through outstanding service.
  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
  • Display initiative: plan and prioritize, demonstrate strategic thinking, and champion change.
  • Take responsibility for performance and complete assigned tasks and meet deadlines.
  • Train and develop associates via roleplay and coaching; assist Store Manager with associate training and quarterly goalsetting.
  • Provide coaching and feedback; utilize company tools to foster a 360-degree coaching culture.
  • Assist Store Manager in recruiting and maintaining an active bench strength of potential candidates.
  • Exercise strong written and verbal communication; adapt communication across stakeholders.
  • Demonstrate ethical conduct, promote organizational goals, and deescalate situations.
  • Collaborate effectively with team members.
  • Assist with managing the store schedule, timecards, and payroll; maintain Tumi University Training; adhere to company policies.
  • Ensure store follows visual merchandising guidelines and execute client service strategies (client books, thank you cards, events).

Requirements

  • Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
  • Values a collaborative environment and have an openness to feedback.
  • The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
  • Have strong sales and client experience, preferably in the luxury market.
  • Can demonstrate proven success in meeting sales goals and achieving KPI’s.
  • Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Have a strong sense of integrity and an ability to lead by example.
  • Have strong time management skills.