Truv

Software Engineer

• Team capacity planning and hiring: define roles, manage recruitment, interviewing, make hiring decisions, oversee onboarding.
• Hold regular team and one-on-one meetings.
• Leadership oversight and performance management for technical leads.
• Team-building activities.
• Manage personnel (dismissals, promotions, leave authorizations, bonuses, compensation).
• Regular performance reviews, address performance issues, and develop PIPs.
• Run regular grooming sessions.
• Assign and monitor engineering tasks.
• Provide technical validation (code review, quality assessment, and release authorization); serve as an escalation point for critical issues.
• Guide architectural design and technical decisions for integration projects.
• Define and enforce team-wide engineering standards.
• Oversee infrastructure architecture and security for distributed systems processing sensitive payroll, financial, and PII data in SOC 2-compliant environments.
• Lead design and implementation of data quality monitoring systems for payroll accuracy.
• Oversee project planning, execution, and timely completion.
• Task prioritization, track improvements in business metrics, identify blockers.
• Represent the engineering team in client-facing technical discussions.
• Telecommuting/Work-From-Home within the U.S.

Director of Engineering – Integrations

Vice President

• Own the revenue, growth, and P&L for the mortgage business; set targets, forecast accurately, and deliver against the plan.
• Define the go-to-market strategy for mortgage, including segmentation, pricing and packaging direction, and where to invest for growth.
• Align and drive Sales, Marketing, Partnerships, and Customer Success toward a shared mortgage plan and shared numbers.
• Hire, lead, and develop the team behind the mortgage business as it scales.
• Drive new logo acquisition, retention, and expansion across the mortgage customer base.
• Build senior relationships with key lenders and partners to open doors and accelerate the largest opportunities.
• Run the operating rhythm for the business, forecasts, pipeline reviews, and cross-functional planning, and represent it to leadership.

VP, Mortgage

Account Manager

• Partner Development: Identify, prioritize, and sign POS, LOS, and technology partners that expand Truv's reach across the mortgage ecosystem.
• Integration Partnerships: Work with Product and Engineering to define and launch integrations that make Truv easy to adopt inside partner platforms.
• Joint Go-to-Market: Build co-marketing and co-selling programs, joint messaging, enablement, and campaigns, that generate qualified pipeline.
• Relationship Management: Own partner relationships end to end, from first conversation through launch, enablement, and ongoing growth.
• Deal Support: Partner with Sales to leverage the ecosystem in active deals and unlock partner-sourced and partner-influenced revenue.
• Program Building: Stand up the processes, agreements, and structure for a scalable partnership program from the ground up.
• Cross-Functional Alignment: Coordinate Product, Sales, and Marketing around shared partner goals and priorities.

Partnerships Manager, Mortgage

Chief Marketing Officer

• Full-Funnel Demand Generation: Craft multi-channel strategies (ABM, paid media, content, webinars, events, partnerships, email, SEO) that scale both field and digital revenue pipelines.
• PLG Strategy & Execution: Drive self-serve onboarding, trial sign-ups, usage-based growth, and product-qualified leads conversion. Build cadence and channels to accelerate free-to-paid conversion.
• Messaging & Positioning: Collaborate with Product Marketing to refine Truv's positioning, highlighting real-time data, borrower empowerment, GSE alignment, and efficiency in lending workflows.
• Cross-Functional Collaboration: Align marketing with Sales, Product, RevOps, and Customer Success to optimize funnel flows from awareness to revenue.
• Analytics & Optimization: Monitor critical KPIs: MQLs, PQLs, SQLs, conversion rates, CAC, ROI, and leverage data to continually iterate and scale marketing impact.
• Team Leadership & Enablement: Build, mentor, and scale a high-performing team across demand, product marketing, content, and growth engineering.
• Budgeting & Forecasting: Manage marketing budgets, forecast pipeline impact, and deliver transparent results to executive leadership.

Head of Marketing

Account Executive

• Consultative, Product-Led Selling: Lead technical, operations-grounded conversations with lenders, diagnosing verification workflows and mapping Truv's platform to their needs.
• Full-Cycle Ownership: Manage the entire sales cycle from prospecting and discovery through technical evaluation, negotiation, and close.
• Solution Design: Partner with Product and Solutions Engineering to scope integrations (POS/LOS), pilots, and rollouts that fit each lender's stack.
• Pipeline Generation: Build and maintain a healthy pipeline through outbound, inbound, and relationship-driven sourcing.
• Deal Navigation: Manage complex buying committees (operations, compliance, IT, and lending executives) through to signature.
• Expansion: Grow adoption within accounts by identifying new use cases and workflows where Truv adds value.
• Voice of the Customer: Bring workflow and product feedback back to Product to sharpen the roadmap and positioning.

Account Executive, Mortgage

Customer Success Manager

• Own the relationship with assigned mid-market accounts post-sales(up to 250K ARR), serving as the primary point of contact for kickoff, out-of-the-box implementation, integration, training and optimization.
• Lead client onboarding, out-of-the-box implementation, configuration projects, collaborating with customers’ teams for go-live and ongoing support.
• Create and deliver training programs for customer teams.
• Be part of the pooled model to answer customer questions and first-level triage.
• Execute onboarding and implementation for 80-100 accounts.
• Run periodic business reviews with key stakeholders.
• Partner with Sales on renewals and upsell opportunities.
• Document customer feedback and feature requests.
• Monitor customer metrics and usage patterns to identify opportunities for expanded adoption.

Product Manager

• Set the multi-quarter roadmap for Data Sources across docs, fraud, and aggregation
• Write tight specs and 1-pagers
• Talk to clients (mortgage lenders, government agencies, tenant screeners) weekly
• Own the metrics — parse accuracy, fraud catch rate, bank connection success, SLA hit rate
• Lead and mentor PMs and engineers on the team
• Represent Truv's data sources story externally

Lead Product Manager, Data Sources

QA Engineer

• Execute manual functional, regression, and smoke testing for web products
• Design and maintain test documentation (test cases, checklists, reports)
• Test features throughout development, release, and post-launch phases
• Reproduce and document bugs with clear descriptions
• Collaborate with developers and product managers to resolve issues
• Provide quality feedback and test reports