Trulieve

Manager

• Responsible for leadership and supervision of store personnel
• Inventory tracking and management
• Achieving key performance metrics
• Ensuring the efficient daily operations of the store
• Ensuring regulatory compliance while delivering exceptional customer experience
• Plan and implement strategies to drive service standards and positive sales results
• Maintain brand standards in visual merchandising
• Ensure consistent regulatory compliance with all state specific regulations
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees
• Evaluate employee performance and identify hiring and training needs
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
• Monitor and maintain store inventory
• Responsible for handling and resolving patient issues and escalations
• Maintain professional working relationships with business partners
• Schedule effectively within labor budget to meet the needs of the business
• Maintain strict confidentiality and compliance
• Perform other tasks that have been assigned by management

General Manager

Operations

• Act as the primary contact between Wholesale Sales, Logistics/Distribution, and customers, to support smooth order execution
• Process and manage wholesale orders in SAP and Sweed with a high degree of accuracy
• Maintain data integrity through accurate data entry and system updates
• Support inventory management, reconciliation, and reporting processes
• Prepare and distribute daily customer product menus, including availability and pricing
• Compile weekly and monthly sales, and performance reports
• Monitor operational trends and escalate or suggest improvements to enhance efficiency and customer experience
• Ensure accurate pricing, including application of approved discounts
• Troubleshoot and resolve issues related to orders, deliveries, invoicing, and customer inquiries
• Process and reconcile product returns with proper documentation
• Collaborate with cross-functional teams to support ongoing business needs

Wholesale Operations Analyst

IT Support

• Provide technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems.
• Deliver exceptional customer service and technical support to internal employees.
• Provide on-site and remote IT support for locations nationwide.
• Respond promptly to support requests via phone, email, or ticketing system.
• Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment.
• Install, configure, and maintain operating systems, applications, and security tools.
• Manage user accounts, including password resets and access permissions.
• Perform routine system maintenance and updates.
• Document issues, resolutions, and processes in the IT knowledge base.
• Support IT projects such as upgrades, deployments, and migrations.
• Ensure compliance with IT policies and security standards.
• Maintain accurate documentation for managed stores and update during quarterly site visits.
• Administer Microsoft Azure, Office 365, and related applications.
• Troubleshoot network-related issues and assist with MDM platform management.
• Collaborate with IT Service Management to ensure a seamless support experience.
• Audit and streamline manual software processes and contribute to automation initiatives.
• Provide innovative solutions for complex technical challenges.
• Respond to critical technical needs on a 24/7 basis.
• Travel up to 35% nationwide.
• Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications.
• Assist with planning and execution of IT installations for new store openings and remodels.

IT Support Technician

System Administrator

• Serve as primary system administrator for the LMS (SAP), including user management, roles/permissions, catalogs, course and curriculum setup, enrollments, assignments, completion tracking, and reporting
• Run the LMS content governance process, including intake/review, content standards (naming conventions, metadata, version control), ownership, and archival/retention to ensure consistency, audit readiness, and intuitive learner experience
• Handle the project management process in Smartsheet for the L&D team, including maintaining intake/request workflows, project plans, status tracking, and stakeholder dashboards
• Lead LMS-related projects from intake through delivery, including requirements gathering, project plans, timelines, risk/issue tracking, stakeholder communication, testing/UAT, and change management
• Manage LMS enhancements and release cycles: evaluate new features, coordinate sandbox testing, document impacts, update procedures, and train administrators/power users as needed
• Provide advanced troubleshooting and root-cause analysis for learner, course, and reporting issues; escalate and coordinate resolutions with vendors and internal IT
• Monitor the LMS and L&D mailboxes for questions and support requests; provide timely responses, triage issues, and route/escalate to the appropriate owner (L&D, Compliance, IT, or vendor) while tracking resolutions
• Develop and maintain dashboards and recurring reports for compliance, completions, and program effectiveness; validate data integrity and communicate insights and trends to stakeholders
• Support integration and data workflows (e.g., HRIS feeds, SSO, content libraries, and web services) by partnering with IT, defining data requirements, and performing validation and reconciliation
• Administer and maintain learning content in the LMS, including SCORM/xAPI uploads, curricula updates, prerequisites, equivalencies, certificates, and automated notifications
• Create entry-level instructional design courses as needed, including basic analysis, storyboarding, development, and quality review, aligned to learning objectives and brand standards
• Provide light instructional design support by advising on course structure and measurement, maintaining templates/standards, and performing basic edits to e-learning content (e.g., minor Storyline/Rise updates, captions, and job aids) in partnership with Instructional Design
• Create and maintain system documentation (SOPs, job aids, workflows) and deliver end-user support and training for administrators and stakeholders
• Monitor LMS performance and learner experience (navigation, accessibility, mobile experience) and recommend continuous improvements to increase adoption and reduce support tickets
• Support compliance and audit requests by ensuring accurate assignments, completions, and evidence records; maintain data/privacy controls aligned to organizational policies
• Partner with SharePoint/communications stakeholders to organize and publish learning resources and system announcements, ensuring intuitive navigation and alignment with branding and content standards
• Other responsibilities as assigned.

Senior Learning Management System Administrator

Supply Chain

• The Associate Inventory Manager is responsible for assisting the General Manager for 100% accuracy of the store’s inventory.
• Responsible for overseeing the preparation and processing of product and patient transfers daily.
• In charge of making transfer recommendations for product overages and shortages daily.
• Maintain Inventory in compliance with state regulations as well as assist in the implementation of the company’s policies and operating procedures on inventory controls.
• This role is responsible for analyzing and resolving any inventory issues that may arise.
• The Assistant Inventory Manager must complete all work in accordance with company policies and procedures.
• Inventory recording, compliance, and accuracy in all phases of the production
• Monitor warehouse transactions (shipping and receiving, transfers)
• Ensure inventory records are always accurate
• Perform cycle counts daily, weekly, or monthly as needed
• Conduct inventory audits with the General Manager as needed. Follow written audit programs and physical inventory to ensure integrity of company records
• Log receipts and documentation to ensure accurate inventory accounts
• Assist in scheduling of inventory and compliance personnel as required
• Perform system adjustments as required and conduct and/or participate in analysis of root cause for the adjustments.
• Help determine, initiate, and execute subsequent corrective actions
• Collect, audit, and file required paperwork to ensure state compliance
• Maintain strictest confidentiality in compliance with regulatory compliance and HIPAA guidelines

Associate Inventory Manager

• The General Manager will be responsible for leadership and supervision of store personnel, inventory tracking and management, achieving key performance metrics and ensuring the efficient daily operations of the store.
• This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.
• Plan and implement strategies to drive service standards and positive sales results
• Maintain brand standards in visual merchandising
• Ensure consistent regulatory compliance with all state specific regulations
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees
• Evaluate employee performance and identify hiring and training needs
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
• Monitor and maintain store inventory
• Responsible for handling and resolving patient issues and escalations
• Maintain professional working relationships with business partners
• Schedule effectively within labor budget to meet the needs of the business
• Maintain strict confidentiality and compliance
• Perform other tasks that have been assigned by management

Designer

• Independent Production: Take design concepts from the creative team and execute them into polished, production-ready files for digital and print media.
• Creative Decision-Making: Make informed design choices within established brand guidelines, ensuring visual consistency across all materials.
• Technical Proficiency: Expert proficiency in Adobe Creative Suite for file manipulation and layout creation.
• Quality Control: Conduct thorough quality checks on all final artwork before delivery to ensure accuracy and high visual standards.

Wholesale Production Designer

QA Engineer

• Lead day-to-day QA activities for HRIS projects, enhancements, defects, and releases, ensuring work is prioritized and executed in alignment with business needs and delivery commitments
• Develop and maintain QA strategies, test approaches, test plans, and test cases for HRIS functionality, integrations, and downstream impacts
• Review requirements, user stories, acceptance criteria, and technical changes to identify risks, clarify gaps, and ensure test coverage includes positive, negative, edge, regression, and end-to-end scenarios
• Oversee and contribute to manual testing execution for HRIS modules, integrations, and business workflows, ensuring high-risk and complex areas receive appropriate focus
• Ensure defects are identified, documented, prioritized, linked appropriately, and retested through resolution, with clear evidence and reproducible steps captured in Azure DevOps
• Monitor ticket and testing status to ensure work items accurately reflect real-time progress, blockers, execution results, and readiness for completion

QA Lead – HRIS

Marketing

• Collaborate with national marketing team functions to build actionable campaigns. This includes writing briefs that guide the development of daily creative assets with key images and messaging.
• Collaborate with hub sales team and production team to align on the timing of new product launches, restocks on existing products and overall product mix strategy
• Develop, implement, and analyze marketing strategies and initiatives
• Coordinate market planning and execution with sales & marketing stakeholders to build marketing event and program calendars to increase awareness, drive engagement, generate leads, and support conversion rates.
• Support national and hub initiatives to deliver business goals and build brand loyalty.
• Produce and maintain (in collaboration with other hub marketing members) a marketing calendar that includes product launches, local activations, paid/earned media, and other support around the campaigns.
• Research and develop POV on local market opportunities and buying trends based on an assessment of current and potential customers as well as a review of relevant competitors.
• Managing local marketing budget. Conduct post-event/campaign evaluations and ROI analysis; report and share results and recommendations with sales team and marketing teams; pivot strategy to align with findings.
• Collaborate and share best practices, lessons learned and post-recaps with Regional Marketing team during weekly calls.
• Successfully prioritize and manage multiple projects simultaneously while meeting deadlines and budgets.
• Build strong relationships with partners.

Marketing Manager

• Responsible for leadership and supervision of store personnel
• Inventory tracking and management
• Achieving key performance metrics
• Ensuring the efficient daily operations of the store
• Ensuring regulatory compliance while delivering exceptional customer experience

• Assist the General Manager/Assistant General Manager in leadership and supervision of store personnel
• Monitor and maintain store inventory and ensure accuracy of inventory reporting
• Ensure consistent regulatory compliance with all state specific regulations
• Conduct inventory audits and any cycle counts required
• Help determine, initiate, and execute subsequent corrective actions
• Assume duties of a key-holding supervisor related to opening and closing procedures
• Maintain brand standards in visual merchandising
• Responsible for handling and resolving patient issues and escalations

Security Engineer

• Demonstrate hands-on experience administering, tuning, and operationalizing Security and monitoring tools such as Microsoft Defender, Crowdstrike, Cisco Umbrella, etc., to strengthen detection and response capabilities.
• Monitor network traffic for suspicious activity, detecting and responding to security incidents, and performing incident analysis.
• Identify and address security weaknesses in the network and applications, including hardware and software vulnerabilities.
• Apply security experience, document the current state of security controls, perform gap analysis and create a target state for enterprise-wide security.
• Work with IT and Security leadership and cross-functional business teams to develop strategies and plans to enforce security requirements.
• Participate in the security strategic planning process.
• Incorporate the company's strategic goals with ongoing initiatives.
• Lead security projects and work closely with other engineers, architects, and vendors to design secure, highly available production environments.
• Lead security solution planning and delivery on projects.
• May supervise staff indirectly in a project setting, to ensure effective and timely completion.
• Proactively identify and address security risks as part of the role’s core responsibilities.
• Implement security policies and assist with policy creation.
• Present and explain complex technical issues to junior team members, colleagues, and management.
• Serve as security subject-matter-expert across multiple technologies and ensure they align with the company security requirements.
• Establish and manage appropriate business relationships.
• Perform additional security tasks as assigned, such as assessments, compliance initiatives, documentation and other.

Senior Information Security Engineer

Digital Marketing

• Drive cross-functional alignment across marketing, retail, product, loyalty, and digital teams
• Support high-priority launch planning
• Coordinate launch dependencies and market needs
• Ensure high-visibility rollout efforts are strategically supported
• Partner with CDP team to translate strategy into channel-ready plans

Digital Marketing Manager

• Collaborate with various stakeholders to engage and coordinate with the customer-facing teams to produce materials needed for Trulieve’s communication plan.
• Partner with multiple departments to understand key customer priorities and inform the creative briefing process.
• Translate go-to-market strategies and identified opportunities into actionable and measurable programs, ensure campaigns and activations are executed on-time, accurately, and successfully.
• Assist and execute multiple projects across the marketing department including the creative process, event planning, promotional strategy and more.
• Responsible for monitoring performance and reporting on results.

Marketing Specialist

• Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results
• Maintain brand standards in visual merchandising
• Ensure consistent regulatory compliance with all state specific regulations
• Review, communicate and ensure compliance with all company SOPs and work with the general manager and other leaders to assure that any changes are communicated to employees
• Along with the General Manager, provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
• Monitor and maintain store inventory
• Responsible for handling and resolving patient issues and escalations when on duty
• Maintain professional working relationships with business partners
• Assist the General Manager in managing labor budget to meet the needs of the business
• Maintain strict confidentiality and compliance
• Perform other tasks that have been assigned by management