Triumph Financial, Inc.

Operations

• Execute and monitor daily payment operations across multiple channels (ACH, wires, cards, RTP, checks, etc.)
• Validate and process payment instructions in accordance with internal policies and regulatory requirements
• Investigate and resolve payment exceptions, rejects, and returns
• Support the back-office payment operations on settlement and posting
• Perform daily general ledger (GL) balancing and ensure alignment between sub-ledgers, systems, and bank accounts
• Investigate and resolve out-of-balance conditions and discrepancies
• Support deposit operations activities including postings, adjustments, and maintenance
• Process returns, adjustments, chargebacks, and corrections
• Ensure end-of-day and intraday balancing across systems
• Monitor settlement and clearing accounts
• Support month-end close processes and GL certification
• Perform daily reconciliations of payments and deposit systems
• Identify discrepancies and resolve exceptions
• Prepare operational and financial reports
• Maintain audit-ready documentation
• Ensure adherence to NACHA, Reg E, PCI, AML/KYC requirements
• Monitor transactions for fraud and escalate concerns
• Support audits and maintain strong internal controls
• Serve as a point of contact for payment and deposit inquiries
• Collaborate with internal teams including Finance, Treasury, and Risk
• Provide timely updates on issue resolution
• Identify opportunities to streamline workflows
• Support automation initiatives
• Maintain SOPs and process documentation
• Perform other duties as assigned.

Payment Operations Specialist

Security Engineer

• Design and implement enterprise security controls across infrastructure, cloud platforms, endpoints, networks, and enterprise systems.
• Serve as a technical resource for enterprise security technologies including network security, endpoint protection, IAM, data protection, and cloud security.
• Develop and maintain security standards, hardening guidelines, and best practices for enterprise systems and platforms.
• Provide security guidance and technical review for new systems, cloud services, infrastructure changes, and enterprise technology initiatives.
• Partner with Infrastructure, Cloud, DevOps, and Application teams to incorporate security best practices into enterprise platforms and operational processes.
• Provide technical leadership and mentorship to Information Security Engineers while promoting engineering best practices.
• Manage and support enterprise security platforms, including configuration standards, upgrades, integrations, tuning, and operational health.

Lead Information Security Engineer

Product Manager

• Lead and communicate the product vision and strategy in alignment with company objectives.
• Manage the full product lifecycle from discovery to launch and iteration.
• Collaborate closely with software engineers, designers, data, and marketing teams to deliver high-quality products on time.
• Analyze market trends, customer feedback, and product performance to guide decision-making.
• Prioritize product features and enhancements based on business impact and customer value.
• Mentor and inspire the product team, sharing best practices and helping elevate the team's capabilities.
• Influence key stakeholders, including executives, to align and drive support for product initiatives.
• Identify new product opportunities and stay ahead of emerging technologies.

Staff Product Manager

DevOps Engineer

• Design, implement, and maintain cloud infrastructure in AWS
• Build and enhance CI/CD pipelines to support efficient software delivery
• Deploy, manage, and optimize Kubernetes clusters for scalability and high availability
• Develop and maintain Helm charts for containerized application deployments
• Manage and support production Kafka environments
• Partner with development teams to improve application reliability, security, and performance
• Collaborate with security teams to ensure compliance with industry and regulatory requirements
• Monitor system health and performance, identifying opportunities for optimization
• Automate infrastructure provisioning, configuration, and deployment processes
• Lead technical initiatives and recommend platform improvements and architectural enhancements
• Define and implement Service Level Objectives (SLOs) and Service Level Indicators (SLIs)
• Troubleshoot complex infrastructure and application issues, performing root cause analysis
• Evaluate and implement emerging technologies that improve operational efficiency and platform reliability
• Create and maintain technical documentation and operational procedures

Senior DevOps Engineer – AWS, Kubernetes, Cloud Infrastructure

Senior DevOps Engineer – AWS, Kubernetes, Cloud Infra

Account Manager

• Independently manages accounts on a day-to-day basis including coordinating all services, answering questions, and resolving problems
• Negotiates and secures appropriate carrier coverage based upon client needs for new and renewal business
• Maintains ongoing relationships with carrier product managers
• Works closely with Triumph’s sales teams to understand a client and/or prospect’s needs, submits coverage specifications and obtains quotes
• Presents Coverages to clients independently
• Responds to client and carrier inquiries
• Maintains and enhances the company’s relationships with existing clients by executing proactive contact initiatives
• Enters and maintains accounts/policies in AMS360
• Reviews insurance policies and endorsements for accuracy
• Prepares Insurance Proposal and communicates subjectivities and exclusions for new and renewal business

Senior Account Manager – Lead

Vice President

• Lead and support the Consumer Accounts Resolution team
• Work directly with customers to collect payments and resolve delinquencies
• Review collateral and recovery options to determine next steps
• Recommend accounts for collection services or charge-off
• Use skip-tracing tools to locate debtors and collateral
• Maintain accurate and detailed communication logs
• Prepare and review delinquency letters and notices
• Ensure compliance with bank policies, laws, and regulations
• Partner with the Special Assets Group on complex cases when needed
• Provide coaching, training, and process improvement recommendations to your team.