Triumph Financial, Inc.

Vice President

• Lead and support the Consumer Accounts Resolution team
• Work directly with customers to collect payments and resolve delinquencies
• Review collateral and recovery options to determine next steps
• Recommend accounts for collection services or charge-off
• Use skip-tracing tools to locate debtors and collateral
• Maintain accurate and detailed communication logs
• Prepare and review delinquency letters and notices
• Ensure compliance with bank policies, laws, and regulations
• Partner with the Special Assets Group on complex cases when needed
• Provide coaching, training, and process improvement recommendations to your team.

AVP, Consumer Accounts Resolution Team Lead

Account Manager

• Independently manages accounts on a day-to-day basis
• Maintains timeliness and completeness when interacting with clients
• Negotiates carrier coverage based on client needs
• Submits coverage specifications and obtains quotes
• Responds to client and carrier inquiries
• Prepares Insurance Proposals and communicates subjectivities and exclusions
• Provides guidance to direct reports and training to Team on new and existing programs

Senior Account Manager – Lead

Product Manager

• Lead and communicate the product vision and strategy in alignment with company objectives.
• Manage the full product lifecycle from discovery to launch and iteration.
• Collaborate closely with software engineers, designers, data, and marketing teams to deliver high-quality products on time.
• Analyze market trends, customer feedback, and product performance to guide decision-making.
• Prioritize product features and enhancements based on business impact and customer value.
• Mentor and inspire the product team, sharing best practices and helping elevate the team's capabilities.
• Influence key stakeholders, including executives, to align and drive support for product initiatives.
• Identify new product opportunities and stay ahead of emerging technologies.

Staff Product Manager – Freight, Transportation

DevOps Engineer

• Design, implement, and maintain our organization's cloud infrastructure, including CI/CD pipelines, automation tools, and monitoring systems in AWS
• Work closely with development teams to ensure that our applications are reliable and scalable in a secure and compliant manner
• Own the deployment and maintenance of Kubernetes clusters, ensuring efficient resource utilization, scalability, and high availability
• Develop, maintain, and optimize Helm charts for deploying and managing containerized applications
• Collaborate with security teams to ensure that our systems meet security standards and regulations such as SOX, SOC2, and FFIEC
• Monitor and optimize systems and applications performance
• Automate the deployment and configuration of systems and applications
• Recommend impactful design and process changes to ensure the success of platforms and infrastructure services
• Design and deploy technical implementations to achieve SLOs and SLIs to ensure we are meeting our customer’s expectations
• Continuously evaluate and implement new technologies and tools to improve our DevOps processes

AVP, Consumer Accounts Resolution Team Lead

Senior Account Manager – Lead

Staff Product Manager – Freight, Transportation

Senior DevOps Engineer