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Payment Operations Specialist
Triumph Financial, Inc.Payment Operations Specialist handling daily payment operations across multiple channels for TBK Bank. Supporting back-office payment operations and ensuring compliance with regulatory requirements.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payment operations, including ACH, wires, and card transactions, while ensuring compliance with regulatory requirements such as NACHA and AML/KYC. Proficient in general ledger processes, reconciliations, and financial reporting, with a strong focus on internal controls and process documentation.
Highest-signal resume keywords
Payment Operations ManagementGeneral Ledger ReconciliationRegulatory Compliance (NACHA, AML/KYC)Microsoft Excel ProficiencyFinancial Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payment ProcessingGeneral Ledger BalancingReconciliationException ResolutionAudit DocumentationFraud MonitoringWorkflow StreamliningChargeback ProcessingDeposit OperationsSettlement Monitoring
Soft Skills
CollaborationProblem-SolvingCommunicationAttention to DetailTimely Issue Resolution
Industry Keywords
BankingFinancial ServicesDeposit ServicesACHWire TransfersPCI ComplianceReg EInternal ControlsSOP MaintenanceAudit Support
About the role
Key responsibilities & impact- Execute and monitor daily payment operations across multiple channels (ACH, wires, cards, RTP, checks, etc.)
- Validate and process payment instructions in accordance with internal policies and regulatory requirements
- Investigate and resolve payment exceptions, rejects, and returns
- Support the back-office payment operations on settlement and posting
- Perform daily general ledger (GL) balancing and ensure alignment between sub-ledgers, systems, and bank accounts
- Investigate and resolve out-of-balance conditions and discrepancies
- Support deposit operations activities including postings, adjustments, and maintenance
- Process returns, adjustments, chargebacks, and corrections
- Ensure end-of-day and intraday balancing across systems
- Monitor settlement and clearing accounts
- Support month-end close processes and GL certification
- Perform daily reconciliations of payments and deposit systems
- Identify discrepancies and resolve exceptions
- Prepare operational and financial reports
- Maintain audit-ready documentation
- Ensure adherence to NACHA, Reg E, PCI, AML/KYC requirements
- Monitor transactions for fraud and escalate concerns
- Support audits and maintain strong internal controls
- Serve as a point of contact for payment and deposit inquiries
- Collaborate with internal teams including Finance, Treasury, and Risk
- Provide timely updates on issue resolution
- Identify opportunities to streamline workflows
- Support automation initiatives
- Maintain SOPs and process documentation
- Perform other duties as assigned.
Requirements
What you’ll need- High school diploma and at least 3 years of experience in banking/financial and deposit services.
- Bachelor’s degree in finance, Accounting, Business, or related field preferred
- 3–5 years of experience in payment or deposit operations
- Strong understanding of GL processes and reconciliations
- Proficiency in Microsoft Excel.
Benefits
Comp & perks- Medical
- Dental
- Vision
- Paid Time Off
- 401k and much more.