Team Leader, VIP Account Managers, Swedish Speaker
Triskel Consulting
VIP Account Manager, Norwegian Speaker
Triskel Consulting
full-time
Posted on:
Origin: • 🇩🇰 Denmark
Visit company websiteJob Level
Junior
About the role
- Responsible for retention of VIP customers and increase of their lifetime value
- Able to search and find for solutions of customers issues
- Analyse customers behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
- Monitor customers performance & behaviour in order to evaluate bonus crediting
- Ensure that products compliance is being followed according to relevant regulations
- Work shifts during business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)
Requirements
- 1+ year experience working as VIP Account manager within the iGaming industry
- B2C
- Proficiency in English and Norwegian both written and spoken
- Proactive person with good support / sales skills
- Strong communication and negotiation skills
- Attention to details
- Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)
