TriMark USA

Account Manager

• Develop and maintain relationships with key decision-makers at national accounts as the primary sales contact
• Develop and implement strategic sales plans to maximize revenue and market share within assigned national accounts
• Conduct market research and analysis to identify industry trends, opportunities, and competitive threats
• Expand the company’s presence and portfolio within existing national accounts
• Prospect and acquire new national account partnerships
• Prepare and present sales proposals, quotes, and presentations
• Negotiate pricing, terms, and contracts to secure profitable deals and long-term partnerships
• Monitor revenue, sales pipeline, customer acquisition, and retention metrics against targets
• Prepare regular sales reports and recommendations for management
• Maintain accurate customer, sales activity, and account records in CRM systems
• Resolve customer inquiries, concerns, and escalations to maintain customer satisfaction

General

• Report to the Sales Director
• Provide specialized support to National Accounts Coordinators and Sales Representatives in managing national accounts
• Respond to customer inquiries and requests
• Collaborate with internal and external stakeholders on national account activities
• Generate accurate quotes, review vendor quotes, and assist with negotiating discounts when applicable
• Assist with timely and accurate order entry while following customer requirements and deadlines
• Coordinate logistics for shipments, deliveries, and equipment installations with vendors, carriers, installers, and customers
• Use third-party facility management software to track and manage orders, shipments, and installations
• Address and resolve customer equipment issues, escalating complex issues as needed
• Provide prompt and professional customer support
• Maintain and analyze data related to quotes, orders, and installations
• Identify trends, discrepancies, and improvement opportunities
• Prepare regular reports and updates for coordinators and management

National Accounts Specialist

• Assist National Accounts Coordinators and Sales Representatives in managing national accounts, providing timely and accurate support for customer inquiries and requests.
• Collaborate closely with internal and external stakeholders to ensure the successful execution of national account activities.
• Support the generation of accurate quotes for national accounts, reviewing vendor quotes and providing assistance in negotiating discounts when applicable.
• Assist with the order entry process, ensuring timely and accurate processing of orders while adhering to customer requirements and deadlines.
• Assist in coordinating logistics for national account shipments, deliveries, and equipment installations, liaising with vendors, carriers, installers, and customers as needed.
• Utilize third-party facility management software to track and manage orders, shipments, and installations.
• Assist in addressing and resolving customer equipment issues, escalating complex issues to senior team members or other departments as necessary.
• Provide prompt and professional customer support, ensuring timely resolution of inquiries and concerns.
• Maintain and analyze data related to national account quotes, orders, and installations, identifying trends, discrepancies, and areas for improvement.
• Prepare regular reports and updates for National Accounts Coordinators and management to support decision-making and strategy development.

National Accounts Specialist – Bench

Account Executive

• Identify, prospect, and secure new national account, Regional Chains, and GPO partnerships.
• Pursue white space growth opportunities by penetrating untapped markets and expanding share of wallet within target sectors.
• Develop strong relationships with senior decision-makers and serve as the primary driver of new business opportunities.
• Develop and execute sales strategies aligned with company goals to maximize profitability and growth.
• Partner with internal leaders (SGT, GPO, Regional and National teams) to build integrated strategies that expand TriMark’s footprint.
• Leverage market research, industry insights, and competitive intelligence to position TriMark solutions effectively.
• Create and deliver compelling proposals and presentations that clearly articulate value and differentiation.
• Negotiate terms, pricing, and agreements that balance customer satisfaction with company profitability.
• Secure long-term, profitable contracts that strengthen TriMark’s position with major accounts.
• Build and maintain a robust pipeline of qualified prospects and opportunities.
• Track and report on sales activity, pipeline health, and revenue growth against assigned targets.
• Provide leadership with actionable insights to refine go-to-market strategies and identify emerging opportunities.
• Partner with Inside Sales, Customer Service, and affiliated Account Managers to ensure smooth onboarding and long-term account transition.
• Work closely with operations, supply chain, and finance to ensure that new opportunities are implemented profitably.
• Serve as a connector between customer needs and TriMark’s internal capabilities.

Account Manager

National Accounts Specialist

National Accounts Specialist – Bench

Account Executive – National Accounts